Industrial Relations Expert
hace 2 días
Job Overview: We are seeking a dynamic IR Specialist who is client-centric and thrives on delivering exceptional service. The ideal candidate will play a pivotal role in managing client relationships, ensuring compliance, and handling all industrial relations matters.
Key Responsibilities:
- Serve as the main HR point of contact for clients, building and maintaining strong relationships.
- Identify opportunities to upsell services, ensuring clients maximize the value of our solutions.
- Collaborate with recruiters, providing insights on client hiring needs and preferences.
Employee Lifecycle Management:
- Onboarding: Prepare and distribute onboarding documentation, coordinate IT equipment for new hires.
- Offboarding: Manage employee exits, including offboarding emails and IT equipment return.
- General Client Requests: Handle employment contract changes (salary adjustments, working hours).
HR Compliance and Guidance:
- Provide guidance on employee relations, HR compliance, and best practices.
- Manage employees through probation, disciplinary processes, and offboarding.
- Represent clients in CCMA and Labour Court proceedings when necessary.
Estimated Salary: R25 000 - R33 000 per month
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