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hace 2 meses
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer care team, you will be responsible for providing exceptional support to customers who interact with our innovative and stylish Dyson products.
Key Responsibilities- Handle customer inquiries and resolve issues in a timely and professional manner.
- Utilize leading-edge diagnostic tools and Excel to assist customers in troubleshooting and resolving issues with their Dyson products.
- Identify opportunities to promote new and existing products to customers, ensuring a seamless and personalized experience.
- Collaborate with internal teams to ensure effective communication and issue resolution.
- Stay up-to-date on product knowledge and features to provide expert advice to customers.
- Fluent written and spoken Italian language skills.
- Good level of English to communicate with international teams.
- Eligibility to work in Spain.
- Excellent customer service skills, with a focus on providing a positive experience for customers.
- Strong computer skills and experience with MS Office.
- Solution-oriented approach to problem-solving.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Competitive salary and benefits package.
- Opportunity to work with a global company and contribute to a dynamic team.
- Professional development and training opportunities.
- Collaborative and inclusive work environment.
- Chance to work with innovative and stylish products.
CPM International is a global company with a presence in over 30 countries. We offer multilingual support in various languages, tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.
We believe in creating an open workplace, celebrating diversity in all forms, and providing equal opportunities for everyone. We are committed to ensuring that everyone feels included from the start of their journey with CPM International.
