Technical Application Specialist

hace 3 días


Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo

Make a Real Impact

As a Technical Application Scientist at Thermo Fisher Scientific, you'll play a critical role in providing technical support to customers and field personnel, ensuring they have the best possible experience with our products.

With a strong focus on customer satisfaction, you'll work closely with cross-functional teams to resolve technical issues, provide product training, and develop knowledge databases.

Our company values work-life balance and offers a flexible work environment, allowing you to work both onsite and remotely. This means you'll have the opportunity to work from a location that suits you best.

Key Responsibilities:

  • Provide technical support for Thermo Fisher Scientific laboratory plastics products
  • Answer customer technical inquiries via phone, email, or web form
  • Collaborate with experts to resolve technical issues and develop troubleshooting guides
  • Record customer interactions in our CRM system and contribute to continuous improvement
  • Stay up-to-date with commercial and technological trends, and share knowledge with colleagues

Requirements:

  • Bachelor's or Master's degree in life sciences or chemistry
  • 2-10 years of laboratory experience
  • Prior experience in customer service or a customer-facing role is a plus

Join our team and be part of a company that's making a real difference in the world. Apply now to become a Technical Application Scientist and start making an impact today



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