Technical Application Specialist

hace 2 días

Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo
Technical Application Scientist

At Thermo Fisher Scientific, we're committed to empowering our customers to make the world a healthier, cleaner, and safer place. As a Technical Application Scientist, you'll play a critical role in delivering exceptional technical support and expertise to our customers.

Key Responsibilities:
  • Provide pre- and post-sales technical support for Thermo Fisher Scientific laboratory plastics products to customers and field personnel.
  • Relay customer feedback to the organization to drive continuous improvement.
  • Answer customer technical inquiries via telephone, email, or web form.
  • Collaborate with experts within the organization to tackle technical issues and problems.
  • Accurately record customer contact information in our Customer Relationship Management system.
  • Develop and maintain technical knowledge databases, websites, and other company-managed resources.
  • Present technical updates to colleagues and contribute to department meetings.
  • Participate in frequent training on products and continuing education on new applications and technologies.
Requirements:
  • B.S., B.A., or M.S. in life sciences or chemistry or a similar field.
  • 2-10 years of laboratory experience.
  • Prior experience in customer service or a customer-facing role is a strong plus.
  • Fluency in English and French or Italian is a requirement. Additional languages are an asset.
What We Offer:
  • Outstanding development and career prospects in a globally growing company.
  • A corporate culture that values integrity, involvement, intensity, and innovation.
  • Individual training and education programs.

If you're passionate about delivering exceptional technical support and expertise, we encourage you to apply for this exciting opportunity. Please submit your CV and Motivation Letter, including your possible start date and salary expectations.

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