Restaurant Operations Manager
hace 6 días
Job Summary
We are seeking a highly skilled and experienced Restaurant Operations Manager to oversee the Food and Beverage experience at our esteemed establishment. As a key member of our team, you will be responsible for driving the success of our outlet and contributing to the overall growth of our F&B department.
Key Responsibilities
- Develop and implement short and long-term plans to drive F&B sales and revenue growth
- Manage the day-to-day operations of the outlet, including front and back-of-house operations
- Lead and motivate a high-performing team to deliver exceptional customer service and quality
- Develop and manage budgets, forecasts, and reports to ensure financial performance
- Implement and maintain F&B sales and marketing programs to drive customer engagement and loyalty
- Collaborate with other hotel departments to ensure seamless guest service and operational efficiency
- Resolve customer complaints and concerns in a timely and professional manner
- Maintain high standards of quality, safety, and hygiene in all aspects of F&B operations
Requirements
- 4+ years of progressive F&B experience, preferably in a hotel or hospitality setting
- 2+ years of experience in a management role, with a proven track record of success
- Excellent leadership and communication skills, with the ability to motivate and inspire a team
- Strong analytical and problem-solving skills, with the ability to drive business growth and improvement
- Proficiency in Microsoft Office, with experience in budgeting and forecasting software
About Us
At Hyatt Corporation, we are passionate about delivering exceptional hospitality experiences that exceed our guests' expectations. We are committed to creating a workplace culture that values diversity, equity, and inclusion, and provides opportunities for growth and development. If you are a motivated and experienced professional who shares our values and passion for hospitality, we encourage you to apply for this exciting opportunity.
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