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Restaurant Operations Manager
hace 2 meses
Job Summary: We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Miiro Hotels. As a Restaurant Supervisor, you will play a crucial role in maintaining service quality and customer satisfaction in our Volta Restaurant.
Key Responsibilities:
- Staff Supervision: Coordinate and supervise the team of waiters, assistant waiters, and cleaning staff to ensure they adhere to service standards and restaurant policies.
- Customer Service: Ensure customers receive exceptional service and resolve any issues that may arise during service, while monitoring customer satisfaction and handling complaints efficiently and professionally.
- Operations Management: Oversee daily restaurant operations to ensure a smooth and efficient dining experience, coordinating with the kitchen team to ensure timely preparation and serving of orders.
- Cash and Financial Management: Supervise daily financial transactions and ensure proper money handling procedures are followed, preparing daily financial reports and communicating them to the Restaurant Manager.
- Compliance with Regulations: Ensure the restaurant complies with all health, safety, and hygiene regulations, conducting regular inspections to maintain cleanliness and safety standards.
Requirements:
- Demonstrable experience as a Restaurant Supervisor in a similar position in a high-end or busy restaurant.
- Fluency in Spanish and English.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
- Competitive salary.
- Employee discounts.
- Canteen meals.
- Uniforms and laundry service.
- Training and development.
