Service Desk Team Lead
hace 3 semanas
At The Workshop, we're seeking a skilled Service Desk Team Manager to join our team. As a key member of our IT services sector, you'll be responsible for leading a team of technical staff and ensuring they have the capabilities needed to provide Incident, Change, Problem, and Event management services. Your mission will be to develop and manage the Service Desk team, ensuring they're equipped to meet business needs and provide excellent customer service. You'll act as a point of escalation within the team, manage day-to-day workloads, schedules, and leave requests, and promote a continuous improvement ethic. You'll work collaboratively with other technical teams to resolve incidents and problems under tight time constraints, and encourage a proactive attitude towards preventing incidents. You'll also provide ongoing, timely updates on product and service interruption issues to management and stakeholders. If you're a motivated and organized individual with experience in staff development, customer focus, and continuous improvement, we'd love to hear from you. Our company values creativity and innovation, and we welcome candidates from diverse backgrounds. We offer a range of benefits, including private life and health insurance, flexible working hours, and opportunities for personal growth and development. If you're excited about this opportunity, please scroll down to learn more about The Workshop and our culture.
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Service Desk Team Lead
hace 1 mes
Málaga, Málaga, España The Workshop A tiempo completoService Desk Team ManagerWe are seeking a highly skilled and experienced Service Desk Team Manager to join our team at The Workshop. As a key member of our IT service management team, you will be responsible for leading and managing a team of technical staff to provide exceptional service to our customers.Key Responsibilities:Lead and manage a team of...
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Service Desk Team Lead
hace 1 mes
Málaga, Málaga, España The Workshop A tiempo completoService Desk Team ManagerWe are seeking a highly skilled and experienced Service Desk Team Manager to join our team at The Workshop. As a key member of our IT service management team, you will be responsible for leading and managing a team of technical staff to provide exceptional service to our customers.Key Responsibilities:Lead and manage a team of...
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Service Desk Team Lead
hace 1 mes
Málaga, Málaga, España The Workshop A tiempo completoService Desk Team ManagerWe are seeking a highly skilled and experienced Service Desk Team Manager to join our team at The Workshop. As a key member of our IT service management team, you will be responsible for leading and managing our Service Desk team, ensuring that they have the necessary skills and knowledge to provide exceptional service to our...
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Service Desk Team Lead
hace 1 mes
Málaga, Málaga, España The Workshop A tiempo completoService Desk Team ManagerWe are seeking a highly skilled and experienced Service Desk Team Manager to join our team at The Workshop. As a key member of our IT service management team, you will be responsible for leading and managing our Service Desk team, ensuring that they have the necessary skills and knowledge to provide exceptional service to our...
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Service Desk Team Lead
hace 2 semanas
Málaga, Málaga, España The Workshop A tiempo completoJob SummaryWe are seeking a highly skilled Service Desk Team Manager to join our team at The Workshop. As a key member of our IT services sector, you will be responsible for leading a team of technical staff and ensuring that they have the capabilities needed to provide Incident, Change, Problem, and Event management services.Key Responsibilities* Manage and...
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Service Desk Team Manager
hace 1 semana
Málaga, Málaga, España The Workshop A tiempo completoAbout the RoleWe are seeking a highly skilled Service Desk Team Manager to join our team at The Workshop. As a key member of our IT department, you will be responsible for leading and managing our Service Desk team, ensuring that they have the necessary skills and knowledge to provide exceptional support to our customers.Key ResponsibilitiesLead and manage...
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Service Desk Analyst
hace 3 semanas
Málaga, Málaga, España Lunik - Explorers At Work A tiempo completoService Desk AnalystThis role is based in Malaga and requires relocation or a willingness to work in a Hybrid model. As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries.Key ResponsibilitiesProvide Tier 1 (triage) and Tier 2...
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Service Desk Analyst
hace 3 semanas
Málaga, Málaga, España Lunik - Explorers At Work A tiempo completoService Desk AnalystThis role is based in Malaga and requires relocation or a willingness to work in a Hybrid model. As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries.Key ResponsibilitiesProvide Tier 1 (triage) and Tier 2...
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Service Desk Specialist
hace 3 semanas
Málaga, Málaga, España Sd Worx A tiempo completoUnlock Your Potential as a Service Desk Specialist at SD WorxAre you a native Swedish speaker with a passion for delivering exceptional customer service? Do you have a knack for problem-solving and a curiosity to learn? We're looking for a talented Service Desk Specialist to join our dynamic team in Málaga!About the RoleAs a Service Desk Specialist, you'll...
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Service Desk Specialist
hace 3 semanas
Málaga, Málaga, España Sd Worx A tiempo completoUnlock Your Potential as a Service Desk Specialist at SD WorxAre you a native Swedish speaker with a passion for delivering exceptional customer service? Do you have a knack for problem-solving and a curiosity to learn? We're looking for a talented Service Desk Specialist to join our dynamic team in Málaga!About the RoleAs a Service Desk Specialist, you'll...
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Junior IT Service Desk Analyst
hace 3 semanas
Málaga, Málaga, España Ebury A tiempo completoJob Title: Junior IT Service Desk AnalystEbury is a leading FinTech firm that offers a range of innovative products and services. We are seeking a highly motivated and detail-oriented Junior IT Service Desk Analyst to join our team.About the RoleThe IT Service Desk department is responsible for providing efficient desktop support to all end users and...
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Junior IT Service Desk Analyst
hace 3 semanas
Málaga, Málaga, España Ebury A tiempo completoJob Title: Junior IT Service Desk AnalystEbury is a leading FinTech firm that offers a range of innovative products and services. We are seeking a highly motivated and detail-oriented Junior IT Service Desk Analyst to join our team.About the RoleThe IT Service Desk department is responsible for providing efficient desktop support to all end users and...
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Service Desk Analyst
hace 1 semana
Málaga, Málaga, España Lunik - Explorers At Work A tiempo completoJob SummaryThis role is part of a global team that provides 24/7/365 coverage through tickets, emails, and instant chat. As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries.Key ResponsibilitiesProviding Tier 1 (triage) and Tier 2...
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Service Desk Operations Specialist
hace 2 semanas
Málaga, Málaga, España Lunik - Explorers At Work A tiempo completoService Desk AnalystAbout the Role:We are seeking a highly skilled Service Desk Analyst to join our team at Lunik - Explorers At Work. As a key member of our support team, you will be responsible for providing exceptional technical support to our users, ensuring seamless service operations, and enhancing overall user satisfaction.Key Responsibilities:Provide...
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Service Desk Analyst
hace 2 semanas
Málaga, Málaga, España Lunik - Explorers At Work A tiempo completoService Desk AnalystThis role is based in Malaga, and you should be willing to relocate or work in a hybrid model.As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries.You will facilitate communication between users, engineers, and...
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Service Desk Operations Specialist
hace 2 semanas
Málaga, Málaga, España Lunik - Explorers At Work A tiempo completoService Desk AnalystThis role is based in Malaga, with the option to relocate or work in a hybrid model. As a Service Desk Analyst, you will provide exceptional support to users, acting as the first point of contact for all service-related inquiries. Your responsibilities will include troubleshooting issues, creating and maintaining comprehensive...
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Service Desk Specialist
hace 1 semana
Málaga, Málaga, España Sd Worx A tiempo completoAbout the Role:We are seeking a highly skilled and detail-oriented Service Desk Specialist to join our team at SD Worx. As a Service Desk Specialist, you will be the first point of contact for employee salary inquiries, providing support to clients' employees and ensuring their payroll questions are resolved with professionalism and care.Key...
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Junior IT Service Desk Analyst
hace 3 semanas
Málaga, Málaga, España Ebury A tiempo completoAbout the RoleEbury is a leading FinTech company that offers a range of innovative products and services. We are seeking a highly skilled Junior IT Service Desk Analyst to join our team in Malaga.Job SummaryThe Junior IT Service Desk Analyst will provide technical support and assistance to our employees across the globe. The successful candidate will be...
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Junior IT Service Desk Analyst
hace 3 semanas
Málaga, Málaga, España Ebury A tiempo completoAbout the RoleEbury is a leading FinTech company that offers a range of innovative products and services. We are seeking a highly skilled Junior IT Service Desk Analyst to join our team in Malaga.Job SummaryThe Junior IT Service Desk Analyst will provide technical support and assistance to our employees across the globe. The successful candidate will be...
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Service Desk Specialist
hace 1 semana
Málaga, Málaga, España Sd Worx A tiempo completoService Desk Specialist - Swedish Market Expert**Job Summary:**We are seeking a highly skilled Service Desk Specialist to join our team in Málaga. As a Service Desk Specialist, you will be responsible for providing first-line support to employees, managers, and Super Users in accordance with client agreements. You will manage and distribute incoming...