Global CRM Director
hace 5 días
We are seeking a highly skilled and experienced professional to lead our global Sales Force Effectiveness (SFE) strategy and implementation. As Global CRM Director, you will be responsible for driving business growth and improving sales performance through effective customer relationship management.
Key Responsibilities- Develop and Implement SFE Strategy: Work with global business units and markets to define HCP engagement strategies, develop clear SFE strategies, and drive change management to implement locally.
- Standardize CRM Solution: Lead the global rollout of a standardized CRM solution (Veeva Core) and SFE dashboards across markets.
- Enhance CRM Capability: Work with global stakeholders to define key enhancements to the CRM capability and establish releases for continuous improvements.
- Automate SFE Processes: Identify opportunities for improving salesforce effectiveness internally and inform solutions to drive field impact.
- Predict and Communicate Downstream Impact: Predict and communicate downstream impact on sales operations from targeting and alignment changes.
- Proven Experience: Proven experience in a similar role, including marketing analytics, sales analytics, promotion response modeling, ideally in life sciences or B2B environment.
- Business Partnering: Strong business partnering, stakeholder management, and ability to drive change.
- Global CRM Implementation: Experience in leading global CRM implementation programs (ideally Veeva CRM).
- Business Acumen: Strong business acumen and ability to translate analytical insights and findings into realistic, actionable recommendations.
- Initiative and Collaboration: Strong initiative and ability to handle multiple vendors, responsibilities, priorities, tasks, and projects simultaneously, with excellent oral, written, and presentation skills.
Galderma is a leading dermatology company with a unique legacy and decades of cutting-edge innovation. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market. We are committed to advancing dermatology for every skin story and empowering our employees to grow and thrive in a supportive and inclusive environment.
-
Global CRM Director
hace 1 día
Barcelona, Barcelona, España Hewlett-Packard A tiempo completoJob DescriptionJob Title: Global CRM DirectorJob Summary:The Global CRM Director will be responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. The Director will oversee the design, execution, and analysis of CRM campaigns and programs across multiple channels and...
-
Global CRM Director
hace 22 horas
Barcelona, Barcelona, España Hewlett-Packard A tiempo completoJob DescriptionJob Title: Global CRM DirectorJob Summary:The Global CRM Director will be responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. The Director will oversee the design, execution, and analysis of CRM campaigns and programs across multiple channels and...
-
Global CRM Director
hace 5 días
Barcelona, Barcelona, España Hewlett-Packard A tiempo completoJob DescriptionJob Title: Global CRM DirectorJob Summary:The Global CRM Director is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction.Key Responsibilities:Lead the Global CRM team and manage the day-to-day operations of CRM activities.Define and monitor CRM...
-
Global CRM Director
hace 5 días
Barcelona, Barcelona, España Hewlett-Packard A tiempo completoJob DescriptionJob Title: Global CRM DirectorJob Summary:The Global CRM Director is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction.Key Responsibilities:Lead the Global CRM team and manage the day-to-day operations of CRM activities.Define and monitor CRM...
-
Global CRM Director
hace 1 día
Barcelona, Barcelona, España Hewlett-Packard A tiempo completoJob DescriptionJob Title: Global CRM DirectorJob Summary:The Global CRM Director will lead the development and implementation of strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. This role will oversee the design, execution, and analysis of CRM campaigns and programs across multiple channels and...
-
Global CRM Director
hace 1 día
Barcelona, Barcelona, España Hewlett-Packard A tiempo completoJob DescriptionJob Title: Global CRM DirectorJob Summary:The Global CRM Director will lead the development and implementation of strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. This role will oversee the design, execution, and analysis of CRM campaigns and programs across multiple channels and...
-
Global CRM Director
hace 2 días
Barcelona, Barcelona, España Galderma Pharma S.A A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force Effectiveness globally.Key ResponsibilitiesDevelop and implement a...
-
Global CRM Director
hace 2 días
Barcelona, Barcelona, España Galderma Pharma S.A A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force Effectiveness globally.Key ResponsibilitiesDevelop and implement a...
-
Global CRM Director
hace 1 día
Barcelona, Barcelona, España Galderma Pharma S.A A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force Effectiveness globally.Key ResponsibilitiesDevelop and implement a...
-
Global CRM Director
hace 22 horas
Barcelona, Barcelona, España Galderma Pharma S.A A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force Effectiveness globally.Key ResponsibilitiesDevelop and implement a...
-
Global CRM Director
hace 5 días
Barcelona, Barcelona, España Galderma Services Spain, S.L. A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy in our CRM system. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force Effectiveness globally.Key...
-
Global CRM Director
hace 5 días
Barcelona, Barcelona, España Galderma Services Spain, S.L. A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy in our CRM system. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force Effectiveness globally.Key...
-
Global CRM Director
hace 1 día
Barcelona, Barcelona, España Galderma A tiempo completoJob Summary:Galderma is seeking a highly experienced Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy in our global CRM system. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force Effectiveness globally.Key...
-
Global CRM Director
hace 2 días
Barcelona, Barcelona, España Galderma A tiempo completoJob Summary:Galderma is seeking a highly experienced Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy in our global CRM system. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force Effectiveness globally.Key...
-
Global CRM Director
hace 5 días
Barcelona, Barcelona, España GALDERMA A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Global CRM Director to lead our Sales Force Effectiveness (SFE) strategy and implementation across the globe. As a key member of our team, you will be responsible for driving business growth and improving sales performance through the effective use of our CRM system.Key ResponsibilitiesDevelop and...
-
Global CRM Director
hace 5 días
Barcelona, Barcelona, España GALDERMA A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Global CRM Director to lead our Sales Force Effectiveness (SFE) strategy and implementation across the globe. As a key member of our team, you will be responsible for driving business growth and improving sales performance through the effective use of our CRM system.Key ResponsibilitiesDevelop and...
-
Global CRM Director
hace 2 días
Barcelona, Barcelona, España Galderma Pharma S.A A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Global CRM Director to lead our Sales Force Effectiveness (SFE) strategy and implementation across the globe. As a key member of our team, you will be responsible for driving business growth and improving sales performance through the effective use of our CRM system.Key ResponsibilitiesDevelop and...
-
Global CRM Director
hace 2 días
Barcelona, Barcelona, España Galderma Pharma S.A A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Global CRM Director to lead our Sales Force Effectiveness (SFE) strategy and implementation across the globe. As a key member of our team, you will be responsible for driving business growth and improving sales performance through the effective use of our CRM system.Key ResponsibilitiesDevelop and...
-
Global CRM Director
hace 5 días
Barcelona, Barcelona, España Galderma A tiempo completoJob DescriptionJob Title: Global CRM DirectorJob Summary:We are seeking a highly experienced Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy in our global CRM system. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force...
-
Global CRM Director
hace 5 días
Barcelona, Barcelona, España Galderma A tiempo completoJob DescriptionJob Title: Global CRM DirectorJob Summary:We are seeking a highly experienced Global CRM Director to lead the implementation of our global Sales Force Effectiveness (SFE) strategy in our global CRM system. As a key member of our team, you will be responsible for organizing, analyzing, and reporting on field data to drive Sales Force...