Global Operations Supervisor
hace 5 días
About the Role
This position is responsible for providing technical support to the Operations team in a complex systems environment. The successful candidate will interact with clients, vendors, and management to ensure high levels of customer satisfaction.
Key Responsibilities
- Act as a technical resource and point of contact for operators or management
- Identify and resolve complex problems related to product or service installations, hardware or software updates, configuration, operations, performance, or other aspects of information technology products and services related to the operations environment
Requirements
- One (1) year of experience with inventory control
- Two (2) years of experience in a data center environment
- Prior lead experience in technical or inventory/asset data center operations
- Holds a valid driver's license
- High school diploma or GED
Preferred Qualifications
- One (1) year of experience working with Excel, Access, Word, Outlook
- Two (2) years experience troubleshooting servers, workstations, and various hardware components as a senior technician (SBT III level)
- Experience at SoftLayer IBM IaaS as SBT Shift Lead and/or Asset Technician
- Two years of experience with inventory control
About the Company
Reconocida empresa is a leading provider of cloud-based solutions, enabling companies to extend their existing infrastructure and integrate across systems. We are committed to providing the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics.
About the Industry
The cloud industry is rapidly evolving, and companies are looking for experts to help them navigate this complex landscape. As a Global Operations Supervisor, you will play a critical role in helping our clients achieve their business goals.
What We Offer
- A dynamic and challenging work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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