Customer Success Specialist

hace 23 horas


Paterna, Valencia, España Cámara Valencia A tiempo completo
About the Role

We are seeking a highly motivated and experienced Customer Success Specialist to join our team in the Spanish market. As a key player in our customer relationship management, you will be responsible for driving the success of our product and delivering exceptional customer experiences.

Key Responsibilities
  • Develop and execute partner success plans in collaboration with marketing and sales teams.
  • Identify sales opportunities and track customer satisfaction, usage, and consumption.
  • Provide continuous training and support to customers, ensuring they get the most out of our product.
  • Collaborate with internal resources to resolve critical issues and act as an internal ambassador for our partners.
  • Document and share customer success stories with marketing and sales teams.
Requirements
  • 2-3 years of experience in sales or account management.
  • Native Spanish speaker with a high level of English proficiency.
  • Familiarity with B2B and sales processes, with a strong focus on customer relationships.
What We Offer
  • A stable full-time contract with a competitive salary and bonus structure.
  • Opportunities for professional growth and development, including training and mentorship.
  • A dynamic and multicultural work environment with a young and international team.
  • Flexible working hours and a hybrid working system.
  • Reduced-price healthcare insurance and attractive facilities.

We are looking for someone who shares our values of care, collaboration, and continuous learning. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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