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Customer Service Representative

hace 2 meses

Barcelona, Barcelona, España Webhelp Spain A tiempo completo
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Webhelp Spain. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a timely and professional manner.

Key Responsibilities
  • Provide customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
  • Stay up-to-date with product knowledge and company policies
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
Why Join Us

At Webhelp Spain, we are committed to providing our customers with exceptional service and support. We are seeking talented and motivated individuals who share our vision and values. If you are passionate about delivering outstanding customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.