Training Operations Specialist
hace 5 días
Job Summary
Vueling Airlines Sa is seeking a highly skilled and detail-oriented professional to join our team as a Training Operations Specialist. This role is responsible for managing the e-learning and digital training record reporting platform to ensure that all crew members are properly trained and certified for line operations.
Main Responsibilities
- Manage the e-learning platform, activating the required courses for crew members following the Crew Training Programme.
- Assist crew members through Salesforce with queries and doubts related to e-learning training courses.
- Monitor and control the digital training record reporting platform, reviewing forms sent by instructors and ensuring completion.
- Support the continuous improvement of departmental processes, focusing on optimizing existing administrative procedures related to training management.
- Review and update the Operations Manual to ensure alignment with current administrative practices, proposing enhancements as necessary.
Main Accountabilities
- Schedule e-learning training courses for flight & cabin crew at the e-learning platform, activating, controlling, and monitoring, updating of training records and expires in AIMS.
- Communicate with crew members about their e-learning course, which has not yet been performed.
- Deliver the updated training "expiration dates" once crew members have completed the e-learning training course.
- Deal with all crew members queries & doubts received in Salesforce.
- Assign and follow up on all e-learning cases.
- Activate and follow up on electronic reports issued by instructors from the electronic records platform (Gladtolink app).
- Maintain and update the Training section of the Operations Manual to ensure it reflects current administrative practices and compliance requirements.
- Guarantee that the standards of the company's regulatory framework and operational safety are met in all matters within its competence.
Main Relationships
- Flight & Cabin Crew Departments.
- Roster Department.
- Flight and Cabin crew members.
- IT Department.
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