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Training Operations Coordinator
hace 2 meses
**Job Summary**
We are seeking a highly organized and detail-oriented individual to join our team as a Training Operations Coordinator. This role will be responsible for managing the e-learning platform, ensuring that all crew members are properly trained and certified for line operations.
**Key Responsibilities**
- Manage the e-learning platform, activating required courses for crew members following the Crew Training Programme.
- Assist crew members with queries and doubts related to e-learning training courses through Salesforce.
- Monitor and control the digital training record reporting platform, reviewing forms sent by instructors and tracking completion.
- Support the continuous improvement of departmental processes, focusing on optimizing administrative procedures related to training management.
- Review and update the Operations Manual to ensure alignment with current administrative practices.
**Main Accountabilities**
- Schedule e-learning training courses for flight cabin crew at the e-learning platform, activating, controlling, and monitoring, and updating training records and expirations in AIMS.
- Communicate with crew members about their e-learning courses that have not yet been performed.
- Deliver updated training expiration dates once crew members have completed the e-learning training course.
- Deal with crew members' queries and doubts received in Salesforce.
- Assign and follow up on all e-learning cases.
- Activate and follow up on electronic reports issued by instructors from the electronic records platform (Gladtolink app).
- Maintain and update the Training section of the Operations Manual to ensure it reflects current administrative practices and compliance requirements.
**Requirements**
- High communication and resolution skills.
- High capacity to work independently and in groups.
- High motivation, proactivity, and initiative skills.
- High Excel knowledge - Macros (SQL desired).
- Spanish C1, English B2 language proficiency.
**About Vueling**
Vueling is the first Top Employer airline in Europe. We thrive on teamwork and collaboration. Our employee value proposition and benefits include staff travel, discounts, a flexible working model, and more.
