Training Coordinator
hace 2 semanas
Welcome to this recruitment process with Vueling. We're excited to have you on board as we strive to be the first Top Employer airline in Europe. Our goal is to find the right candidate to join our team and contribute to our success.
About Us
We're a team of passionate professionals who collaborate, support, and complement each other's skills. Our team is dedicated to delivering exceptional results and exceeding expectations. We're committed to celebrating our unique strengths and working together to achieve our goals.
Job Purpose
As a Training Analyst, you will play a crucial role in supporting the management of our e-learning and digital training record reporting platform. Your primary responsibility will be to ensure that all crew members are properly trained and certified for line operations.
Main Accountabilities
- Manage the e-learning platform, activating the required courses for crew members following the Crew Training Programme.
- Assist crew members through Salesforce for all queries and doubts related to e-learning training courses.
- Monitor and control the digital training record reporting platform, reviewing forms sent by instructors and ensuring completion.
- Support the continuous improvement of departmental processes, focusing on optimizing existing administrative procedures related to training management.
- Review and update the Operations Manual to ensure alignment with current administrative practices, proposing enhancements where necessary.
Main Responsibilities
- Schedule e-learning training courses for flight and cabin crew at the e-learning platform, activating, controlling, and monitoring, updating training records and expires in AIMS.
- Communicate with crew members about their e-learning course, which has not yet been performed.
- Deliver updated training expiration dates once crew members have completed the e-learning training course.
- Deal with all crew members' queries and doubts received in Salesforce, assigning and following up on all e-learning cases.
- Activate and follow up on electronic reports issued by instructors from the electronic records platform (Gladtolink app).
- Maintain and update the Training section of the Operations Manual to ensure it reflects current administrative practices and compliance requirements.
- Guarantee that the standards of the company's regulatory framework and operational safety are met in all matters within its competence.
Main Relationships
- Flight and Cabin Crew Departments.
- Roster Department.
- Flight and Cabin crew members.
- IT Department.
- Education: Degree or Vocational Training (FP).
Desired Experience
Desired administrative role where duties included scheduling, activation, monitoring, and updating records. Desired previous work experience in a regulated environment or regulatory compliance.
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