Empleos actuales relacionados con Guest Services Coordinator - Sant Joan Despí, Barcelona - Accor

  • Head of Guest Services

    hace 1 mes

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Company Overview SLS Barcelona, a luxurious five-star urban resort, offers an exceptional blend of seaside elegance and top-tier service in the vibrant waterfront district of Port Forum. This unique destination combines a playful atmosphere, exclusive treatment, and memorable experiences, all set against stunning views that create an extraordinary backdrop...

  • Head of Guest Services

    hace 3 meses

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Company Overview SLS Barcelona, a luxurious five-star urban resort, offers an exceptional blend of seaside elegance and top-tier service in the vibrant waterfront district of Port Forum. This unique destination combines a playful atmosphere, exclusive treatment, and memorable experiences, all set against stunning views that create an extraordinary backdrop...

  • Front Desk Associate

    hace 2 semanas

    Sant Joan Despí, Barcelona, España Accor A tiempo completo

    Are you passionate about delivering exceptional customer experiences and creating memorable moments for our guests?We are seeking a skilled and friendly Receptionist to join our team at Novotel Barcelona Sant Joan Despí. As a Receptionist, you will be the first point of contact for our guests and will be responsible for ensuring their stay is nothing short...

  • Guest Experience Manager

    hace 2 meses

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Guest Experience ManagerAbout the Role:We are seeking an experienced Guest Experience Manager to join our pre-opening team at SLS Barcelona. As a key member of our team, you will be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that our guests receive exceptional service and have a memorable...

  • Guest Experience Manager

    hace 2 meses

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Guest Experience ManagerAbout the Role:We are seeking an experienced Guest Experience Manager to join our pre-opening team at SLS Barcelona. As a key member of our team, you will be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that our guests receive exceptional service and have a memorable...

  • Guest Experience Manager

    hace 2 meses

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Guest Experience ManagerAbout the Role:We are seeking an experienced Guest Experience Manager to join our pre-opening team at SLS Barcelona. As a key member of our team, you will be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that our guests receive exceptional service and have a memorable...

  • Guest Experience Manager

    hace 2 meses

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Guest Experience ManagerAbout the Role:We are seeking an experienced Guest Experience Manager to join our pre-opening team at SLS Barcelona. As a key member of our team, you will be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that our guests receive exceptional service and have a memorable...

  • Guest Experience Manager

    hace 1 mes

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Guest Experience ManagerAbout the Role:We are seeking an experienced Guest Experience Manager to join our pre-opening team at SLS Barcelona. As a key member of our team, you will be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that our guests receive exceptional service and have a memorable...

  • Guest Experience Manager

    hace 1 mes

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Guest Experience ManagerAbout the Role:We are seeking an experienced Guest Experience Manager to join our pre-opening team at SLS Barcelona. As a key member of our team, you will be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that our guests receive exceptional service and have a memorable...

  • Guest Experience Manager

    hace 1 mes

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Guest Experience ManagerAbout the Role:We are seeking an experienced Guest Experience Manager to join our pre-opening team at SLS Barcelona. As a key member of our team, you will be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that our guests receive exceptional service and have a memorable...

  • Guest Experience Manager

    hace 1 mes

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Guest Experience ManagerAbout the Role:We are seeking an experienced Guest Experience Manager to join our pre-opening team at SLS Barcelona. As a key member of our team, you will be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that our guests receive exceptional service and have a memorable...

  • Guest Experience Manager

    hace 3 semanas

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Experience the Art of HospitalityAt SLS Barcelona, we're seeking a seasoned Guest Experience Manager to lead our pre-opening team. As a key member of our team, you'll be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that every guest feels truly valued and cared for.Key Responsibilities:Deliver exceptional...

  • Guest Experience Manager

    hace 2 meses

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    About the RoleWe are seeking an experienced Guest Experience Manager to join our pre-opening team at a luxury hotel in Barcelona. As a key member of our leadership team, you will be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that our guests receive exceptional service and have a memorable stay.Key...

  • Guest Experience Manager

    hace 2 meses

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    About the RoleWe are seeking an experienced Guest Experience Manager to join our pre-opening team at a luxury hotel in Barcelona. As a key member of our leadership team, you will be responsible for directing the operations of the Guest Experience and Bell/Door department, ensuring that our guests receive exceptional service and have a memorable stay.Key...

  • Front Desk Representative

    hace 1 semana

    Sant Joan Despí, Barcelona, España Accor A tiempo completo

    Role OverviewWe are seeking a skilled and enthusiastic Front Desk Representative to join our team at Novotel Barcelona Sant Joan Despí. As a key member of our hospitality team, you will be responsible for ensuring a warm and personalized welcome to our guests, providing exceptional service, and exceeding their expectations.Key ResponsibilitiesGuest Liaison:...

  • Guest Services Reservations Manager

    hace 3 meses

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Company Overview SLS Barcelona, a premier five-star urban resort, offers an exceptional blend of luxury and unique experiences, redefining the hospitality landscape in Barcelona's Port Forum district. This stunning property features a variety of exclusive amenities, including rooftop dining, multiple swimming pools, a spacious ballroom, and a...

  • Guest Services Reservations Manager

    hace 1 mes

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Company Overview SLS Barcelona, a premier five-star urban resort, offers an exceptional blend of luxury and unique experiences, redefining the hospitality landscape in Barcelona's Port Forum district. This stunning property features a variety of exclusive amenities, including rooftop dining, multiple swimming pools, a spacious ballroom, and a...

  • Food and Beverage Operations Coordinator

    hace 2 semanas

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Food and Beverage Operations Coordinator Job DescriptionWe are seeking a highly skilled Food and Beverage Operations Coordinator to join our pre-opening team at SLS Barcelona. The successful candidate will support the Director of Food and Beverage in managing the back office of the Food and Beverage operations.Key Responsibilities:Configure products, menus,...

  • Food and Beverage Operations Coordinator

    hace 4 semanas

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Food & Beverage CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Food & Beverage Coordinator to join our pre-opening team at SLS Barcelona. As a key member of our Food & Beverage team, you will provide administrative support to the Director of Food & Beverage, ensuring the smooth operation of our back office.Key...

  • Food and Beverage Operations Coordinator

    hace 4 semanas

    Sant Adrià de Besòs, Barcelona, España Accor A tiempo completo

    Job Title: Food & Beverage CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Food & Beverage Coordinator to join our pre-opening team at SLS Barcelona. As a key member of our Food & Beverage team, you will provide administrative support to the Director of Food & Beverage, ensuring the smooth operation of our back office.Key...

Guest Services Coordinator

hace 3 meses

Sant Joan Despí, Barcelona, España Accor A tiempo completo

Company Overview

If you are passionate about a career in the hospitality industry and possess a natural ability to understand and meet customer needs while delivering an exceptional guest experience, this position is ideal for you.

At Accor, we are seeking dedicated day and night receptionists to enhance our team.

Our hotel is currently in the process of rebranding and will soon transition to a new identity.

Job Responsibilities

Welcome to a role that places you at the center of hotel operations, allowing you to engage in a rewarding daily routine within a global organization.

Your key responsibilities include:

Providing a warm and personalized welcome, ensuring guest satisfaction is your top priority. Acting as a liaison between various hotel departments based on guest requests, recognized as a key facilitator within the establishment. Committing to the continuous enhancement of service quality, where your suggestions are always valued and encouraged. Fostering guest loyalty; your efforts will encourage them to return. Receiving training in financial management and ensuring the safety of guests and property. During night shifts, overseeing hotel operations in the absence of management, including closing procedures, cash handling, and preparing for the next day. Executing all check-in and check-out processes efficiently. Managing reservations via online platforms and phone calls. Welcoming guests upon arrival and assigning rooms. Providing detailed information about hotel amenities, room availability, and pricing. Addressing and resolving guest complaints effectively. Collaborating with housekeeping to ensure rooms are clean and well-prepared for guests. Confirming group bookings and arranging tailored services for VIP guests and event participants. Promoting additional services and amenities when appropriate. Maintaining accurate records of bookings and payments. Assisting at the hotel bar and preparing light snacks for guests. Supporting breakfast service as needed, ensuring a well-presented buffet with no shortages. Qualifications

We are looking for candidates who:

Are attentive to others and their surroundings, striving to make each guest's stay memorable with a personal touch. Possess strong teamwork skills and excellent interpersonal abilities, being responsive to guest needs. Are fluent in English, Spanish, and French. Proficiency in additional languages is a plus. Have a desire to grow within the hospitality sector and a passion for delivering outstanding guest experiences.

By joining us as a receptionist, you will embody the spirit of a Heartist.

Additional Information

What we offer:

The opportunity to be part of an international organization. Work with a leading brand in the hospitality industry. Opportunities for professional development and career advancement. Role-specific benefits. An Accor employee discount card.

Your professional growth:

Accor provides training across various hotel roles throughout your career, along with numerous opportunities for career progression within our diverse portfolio of hotels and brands.

Our commitment to Diversity & Inclusion:

We are dedicated to creating an inclusive workplace and aim to attract, recruit, and promote diverse talent.

Why choose Accor?

We are more than just a global leader; we welcome you as you are, offering a role and brand that aligns with your personality. We support your growth and learning every day, ensuring that your work is meaningful and fulfilling, allowing you to explore the endless possibilities within Accor.