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Bilingual Customer Support Specialist
hace 3 meses
Embark on a rewarding career path with us
We are in search of a Customer Support Specialist fluent in French to become a vital part of our diverse team, which comprises over 54 nationalities.
This position offers an excellent opportunity for those eager to contribute to a vibrant, dynamic, and dedicated team.
Key Responsibilities:
- Engage and recruit targeted healthcare professionals, ensuring their active participation.
- Reach out to new healthcare professionals to invite them to participate in our research initiatives.
- Conduct follow-up communications with panelists to maximize engagement rates.
- Proactively inform management of any issues or deviations from established protocols.
Ideal Candidate Profile: Skills & Qualifications
- Proficiency in French is essential.
- Strong attention to detail and exceptional organizational abilities, with a knack for meeting tight deadlines.
- Outstanding communication skills, both verbal and written.
- Experience in multinational corporations is a plus.
- Additional responsibilities may include documentation, correspondence, troubleshooting, and occasional translation tasks.
Why Choose IQVIATM?
- Recognized as one of the top employers in Spain.
- Featured in FORTUNE Magazine's prestigious list of the World's Most Admired Companies.
- Honored with multiple awards for excellence in contract research services.
- Acknowledged for fostering positive relationships within the research community.
IQVIATM is an equal opportunity employer. We base our employment decisions on qualifications and merit, ensuring a workplace free from discrimination.
We understand that achieving meaningful outcomes requires not only the right strategies but also the right talent. Regardless of your position, we encourage you to envision a transformative future in healthcare with us. You will have the chance to significantly contribute to advancing healthcare solutions.
IQVIA stands as a premier global provider of advanced analytics, technology solutions, and clinical research services tailored for the life sciences sector. We are committed to pushing the limits of human and data science to create substantial impacts, aiding our clients in fostering a healthier world.
