Customer Service Representative

hace 7 días

Badajoz, Badajoz, España Blu Selection A tiempo completo

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Benefits Advisor at Blu Selection. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional support and service.

Key Responsibilities:

  • Customer Support: Provide timely and effective support to customers via various communication channels, ensuring their needs are met and issues are resolved efficiently.
  • Reputation Management: Contribute to maintaining a positive reputation for our company by delivering exceptional customer experiences and resolving complaints in a fair and professional manner.
  • Issue Resolution: Collaborate with customers to resolve complex issues, using active listening skills and creative problem-solving techniques to find mutually beneficial solutions.

Requirements:

  • Language Skills: Native German speaker with excellent communication skills.
  • Work Permit: Valid work permit for Spain required.
  • Education: Degree in a commercial field (e.g., clerk, assistant) or equivalent experience.
  • Skills: Excellent communication and interpersonal skills, ability to work with sensitive data, and a customer-centric approach.

What We Offer:

  • Training and Development: Comprehensive training program with dedicated support to ensure a smooth onboarding process.
  • Competitive Salary: Salary during probation period: 1400 € net; salary after probation period: 1500 € net.
  • Flexible Work Arrangements: Opportunity to work full or part-time, with a focus on work-life balance.
  • Benefits: Health insurance provided by the employer, assistance with paperwork, and a possibility to use accommodation for the initial period.
  • Internal Recognition Program: Bonus scheme to recognize and reward outstanding performance.

Living in Fuerteventura:

  • Culture and Lifestyle: Experience the warm climate, delicious traditional cuisine, and friendly local community.
  • International Environment: Live and work in a multicultural environment with a large English-speaking local community.

About Blu Selection:

We are a multinational organization dedicated to providing innovative solutions for marketing, sales, and personnel. Our company values prioritize employee well-being, career development, and social integration. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to explore our opportunities.

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