Travel Experience Designer
hace 2 semanas
Kratons, a leading Destination Management Company in Spain, Portugal, and Morocco, is seeking a skilled Travel Specialist to join our team in Madrid.
About UsKratons is a premier Destination Management Company (DMC) based in Spain, specializing in crafting bespoke luxury travel experiences. Our clients expect unparalleled service and meticulously curated trips, and we pride ourselves on exceeding their expectations every time.
Role OverviewWe are looking for a passionate and detail-oriented Travel Specialist to create unforgettable travel experiences for our high-end clientele. As a Travel Specialist, you will be responsible for designing and managing luxury travel itineraries, providing outstanding customer service, and collaborating with local vendors and partners to arrange accommodations, activities, and exclusive experiences.
Key Responsibilities- Design and manage luxury travel itineraries for our clients, ensuring every detail meets their needs and desires.
- Provide outstanding customer service, acting as the main point of contact for clients throughout their travel experience.
- Collaborate with local vendors and partners to arrange accommodations, activities, and exclusive experiences.
- Maintain a high level of communication and coordination with clients, ensuring their expectations are not just met but exceeded.
- Handle administrative tasks related to bookings, client communication, and itinerary management with precision.
We are looking for a candidate with:
- Excellent command of English; proficiency in additional languages is a plus.
- Strong customer service skills with a friendly and professional demeanor.
- Highly organized and detail-oriented, capable of managing multiple tasks and priorities simultaneously.
- Previous experience in the travel industry is not required, but a passion for travel and creating unique experiences is essential.
- Experience living or working in the United States is highly valued.
- Ability to work independently as well as part of a team, with a proactive and adaptable approach to problem-solving.
- Familiarity with Spain, Portugal, and Morocco, including their cultures, geography, and key destinations, is highly desirable.
Kratons offers:
- The opportunity to work in a dynamic and creative environment, helping to shape extraordinary travel experiences.
- A supportive team atmosphere with room for personal and professional growth.
- Competitive salary and benefits package.
- Opportunities for professional development, including training sessions, workshops, and potential for career advancement within the company.
- A vibrant office location in the heart of Madrid, surrounded by cultural and culinary attractions.
- The chance to work with a diverse and international clientele, offering a global perspective on the travel industry.
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