Travel Experience Specialist

hace 2 semanas


Madrid, Madrid, España Club Med Sas A tiempo completo
Travel Experience Designer

At Club Med, we're looking for a skilled Travel Experience Designer to join our team. As a key player in customer consideration, you'll be responsible for creating personalized and lasting relationships with customers, proactively accompanying them throughout the sale.

Main Responsibilities:
  • Develop sales by recruiting, building loyalty, and selling complementary services.
  • Identify customer business opportunities and analyze sales trends and performance evolutions.
  • Guarantee the evolution and adaptation of processes to ensure efficiency and fluidity.
  • Be part of the development plan of your market and contribute to customer satisfaction.
Requirements:
  • Bachelor's degree or equivalent.
  • Minimum 5 years' experience in the travel agency industry.
  • Excellent interpersonal skills, strong networking, and communication skills.
  • Very good knowledge of travel and the tourism industry.
  • Passionate about travel and have a real flair for sales.
  • Skilled in sales techniques and negotiation.
  • Persistent, proactive, curious, and enthusiastic.
  • Digitally literate (pack office and sales tools).
  • Bilingual in Portuguese and Spanish. Good knowledge of English and French is a plus.
Why Join Us:

At Club Med, we value kindness, multiculturalism, responsibility, freedom, and pioneering spirit. If you're passionate about travel and customer experience, we'd love to hear from you.



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