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Technical Account Manager, Cloud Solutions Expert

hace 2 meses

Madrid, Madrid, España Amazon A tiempo completo
About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Amazon Web Services (AWS). As a Technical Account Manager, you will play a critical role in helping our customers achieve the greatest value from AWS services.

Key Responsibilities
  • Develop and execute strategies to drive customer adoption and use of AWS services
  • Provide technical guidance and advocacy to help customers plan and build solutions using best practices
  • Proactively monitor and maintain customers' AWS environments to ensure operational health
  • Build and maintain close relationships with customers to understand their business and technical needs
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
Requirements
  • Experience in technical engineering and a bachelor's degree
  • Experience in one or more of the following areas: software design or development, content distribution/CDN, scripting/automation, database architecture, IP networking, IT security, BigData/Hadoop/Spark, operations management, service-oriented architecture
  • Experience with AWS services or other cloud offerings
  • Experience in internal enterprise or external customer-facing environment as a technical lead
  • Practical knowledge of 5G network architecture and call-flows and experience in troubleshooting 5G networks
About Amazon

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.