Hub Product Quality Assurance Manager

hace 6 días

Madrid Centro, Madrid, España British Airways A tiempo completo
About the Role

We are seeking a highly skilled and experienced Hub Product Quality Assurance Manager to join our team at British Airways. As a key member of our operations team, you will be responsible for ensuring the highest levels of product quality and operational performance in our Spanish Hub managed stations.

Key Responsibilities
  1. Product Quality Management: Develop and implement strategies to maintain and improve product quality, ensuring compliance with regulatory requirements and industry standards.
  2. Continuous Improvement: Identify areas for improvement and develop plans to address them, using data analysis and other tools to drive decision-making.
  3. GDP Certification: Ensure the maintenance of GDP Certification in the MAD Hub Operations, ensuring that all pharmaceutical product requirements and performance management actions of other airlines handled in the MAD Hub are followed according to each airline's specifications.
Requirements
  • Quality Focus: Strong ability to work across organizational boundaries, with a focus on quality and customer satisfaction.
  • Leadership: Ability to lead and manage teams, with excellent communication and interpersonal skills.
  • Analytical Skills: Good planning and analytical skills, able to identify improvement opportunities and develop solutions.
  • Education: Educated to university degree level, with a strong understanding of quality management principles and practices.
  • Language: Fluent in English and Spanish, with the ability to communicate effectively with colleagues and stakeholders.
What We Offer

As a Hub Product Quality Assurance Manager at British Airways, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of experienced professionals who are passionate about delivering exceptional customer service. You will also have access to a range of benefits, including competitive salary and benefits package, opportunities for career development and progression, and the chance to work on exciting and challenging projects.

Equity, Diversity and Inclusion

We are committed to creating an inclusive and diverse work environment, where all employees feel valued and respected. We welcome applications from candidates from diverse backgrounds and encourage them to apply for this role.

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