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Hub Quality Assurance Manager

hace 3 meses


Madrid, Madrid, España British Airways A tiempo completo

Are you ready to take on a pivotal role in a leading air cargo logistics company?

At British Airways, we specialize in transporting a wide range of goods, from essential medical supplies to luxury items, ensuring that we meet the diverse needs of our customers globally.

As a key player in the logistics sector, you will collaborate with renowned brands within the International Airlines Group, including Aer Lingus, Iberia, Level, and Vueling.

Role Overview:

As the Hub Product Quality Manager, you will be an integral part of our Center of Excellence, working in close coordination with various Hub departments such as Customer Experience, Operations, and Compliance. Your focus will be on delivering a resilient and innovative product offering while engaging in multidisciplinary projects.

Key Responsibilities:

  • Product Performance: Ensure the highest standards of operational performance across all stations managed by the Spanish Hub (including Spain, Portugal, and Gibraltar). You will be responsible for designing and executing continuous improvement initiatives based on analytical insights, inspections, and audit findings.
  • Compliance Certification: Maintain GDP Certification within the MAD Hub Operations. Ensure adherence to pharmaceutical product requirements and performance management actions as specified by the airlines serviced in the MAD Hub.

What You Bring:

  • Skills: A strong quality focus with the ability to navigate organizational boundaries. You should thrive under pressure, prioritize effectively, and make critical decisions swiftly. Confidence, resilience, and a results-driven mindset are essential. Excellent organizational and time management skills, along with strong planning and analytical capabilities, will enable you to identify improvement opportunities. A proactive approach and a sense of ownership are crucial for driving success.
  • Qualifications: A university degree is required. Fluency in both English and Spanish is essential. Familiarity with GDP Guidelines and European Commission standards for the Good Distribution Practice of medicinal products is preferred.

Your Experience:

  • Understanding of the air cargo industry is advantageous.
  • Experience with Quality and Audit systems processes is a plus.

What We Offer:

At British Airways, you will play a vital role in connecting people and nations while being part of a diverse and inclusive organization that is shaping the future of aviation.

  • Competitive rewards aligned with the local market.
  • Access to exceptional staff travel benefits, including unlimited standby tickets on British Airways and group airlines.
  • Opportunities for professional development and career progression.
  • A supportive environment that prioritizes safety and well-being.

Equity, Diversity, and Inclusion:

Our recruitment process is designed to promote equity, diversity, and inclusion. All candidates are evaluated based on their qualifications and treated fairly throughout the process. We encourage applicants to inform us of any adjustments needed to facilitate their participation in the recruitment process.