Customer Success Manager

hace 7 días

Málaga, Málaga, España Webhelp Spain A tiempo completo
About the Role

We are seeking a highly motivated and experienced Customer Success Manager to join our team in Malaga, Spain. As a Customer Success Manager, you will be responsible for accelerating cloud consumption and identifying additional cloud cross-sell/upsell opportunities for nominated corporate customers.

Key Responsibilities
  • Accelerate cloud consumption and identify additional cloud cross-sell/upsell opportunities for nominated corporate customers.
  • Involve direct outreach to nominated customers by reacting to digital signals generated via marketing and trigger outreach to drive cloud consumption, customer retention, and expansion.
  • Provide technical product overview and insights pertinent to customer need and usage scenarios.
Requirements
  • Bilingual or proficient in English and advanced in French.
  • 3+ years sales experience.
  • Experienced in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation.
  • Experience working with or selling Azure, Microsoft 365, Dynamics 365 or similar.
  • Understand cloud deployment and adoption planning.
  • Can explain complex technical solutions to technical and non-technical audiences.
  • Success-driven, works well in a diverse team, and enjoys a dynamic and changing environment.
  • Have Microsoft Fundamentals (MS 900) or Azure Fundamentals (AZ 900) certification.
What We Offer
  • Full-time 39 hours/week permanent contract.
  • Salary euros gross/year + up to 4.000 euros gross/year in bonus.
  • Great location in Malaga.
  • Bring-a-friend (referral) bonus opportunities.
  • Full paid training on the company and the project you'll be working on.
  • Career development programs, language classes, and specialized courses.
About Us

We are a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.

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