Customer Success Manager

hace 23 horas


Málaga, Málaga, España TOPTALENT A tiempo completo
About the Role

We are seeking a highly motivated and experienced Customer Success Manager to join our team at TOPTALENT. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional customer experiences.

Key Responsibilities
  • Customer Engagement: Develop and maintain strong relationships with existing and new customers to understand their needs and identify opportunities to deliver value.
  • Sales Strategy: Collaborate with cross-functional teams to develop and execute sales strategies that drive revenue growth and customer satisfaction.
  • Cloud Solutions: Leverage your expertise in cloud technologies to position and sell Microsoft cloud solutions to customers, maximizing up-sell and cross-sell opportunities.
  • Account Management: Manage a portfolio of customer accounts, ensuring timely and effective communication, issue resolution, and customer satisfaction.
  • Performance Metrics: Meet and exceed sales targets, accurately forecast sales, pipeline, and usage, and maintain high daily activity levels.
Requirements
  • Education: High school diploma required, BA/4-year degree preferred.
  • Experience: 2-3+ years sales experience with a proven track record of success, minimum 1 year IT industry experience required.
  • Skills: Familiarity with modern sales techniques and tools, excellent interpersonal and communication skills, ability to work independently and as part of a team.
  • Certifications: Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps preferred.
What We Offer
  • Remuneration: Excellent remuneration package based on experience, skills, and performance.
  • Benefits: M-T 9.00 to 17.30, F 9.00 to 16.30, great office location, friends hunting bonus, full paid training, career development program, and opportunities for career advancement.

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