Cloud Customer Lifecycle Manager

hace 5 días

Málaga, Málaga, España Geospatial And Cloud Analytics Inc A tiempo completo

Job Summary

We are seeking a highly skilled and experienced Cloud Customer Lifecycle Manager to join our team at Geospatial And Cloud Analytics Inc. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and ensuring seamless support for our cloud-based solutions.

Key Responsibilities

  • Provide timely and effective support to customers through various communication channels, including email, phone, and in-person interactions.
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer satisfaction.
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to customers.
  • Contribute to the development of customer success strategies and initiatives to drive business growth and customer loyalty.

Requirements

  • Intermediate or fluent English (verbal and written), fluent or native Dutch or Norwegian (verbal and written)
  • 2+ years of sales experience with a proven track record of success
  • Minimum 1 year of IT industry experience required and general knowledge of the IT industry
  • High school diploma required; a BA/4-year degree would be an advantage
  • Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs
  • Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions would be an advantage
  • Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage

Benefits

  • Excellent remuneration package based on experience, skills, and performance
  • Dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential
  • Opportunities for career development and growth

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