Client Manager

hace 1 mes

Madrid Centro, Madrid, España American Express A tiempo completo

About the Role

We're seeking a highly skilled Client Manager to lead our sales team in the EMEA region. As a key member of our organization, you'll be responsible for driving business growth, building strong relationships with merchants, and delivering exceptional customer experiences.

Main Responsibilities

  1. Business Development: Identify and pursue new business opportunities to drive revenue growth and expand our merchant base.
  2. Account Management: Build and maintain strong relationships with existing merchants to retain and grow their business with American Express.
  3. Team Leadership: Lead and motivate a high-performing sales team to achieve sales targets and deliver exceptional results.
  4. Market Knowledge: Stay up-to-date with market trends, competitor activity, and regulatory changes to inform business decisions and drive growth.
  5. Collaboration: Work closely with cross-functional teams, including marketing, product, and operations, to drive business outcomes and deliver customer value.

Requirements

  1. Native Language: Fluency in French and excellent communication skills in English.
  2. Business Acumen: Strong understanding of business operations, financial drivers, and market trends.
  3. Leadership Skills: Proven ability to lead and motivate high-performing teams to achieve sales targets and deliver exceptional results.
  4. Negotiation Skills: Excellent negotiation and objection handling skills to drive business growth and retain merchant relationships.
  5. Financial Awareness: Strong understanding of financial drivers, including revenue growth, expense management, and profitability.

What We Offer

  1. Competitive Compensation: Competitive base salary and bonus incentives to drive business growth and individual performance.
  2. Benefits Package: Comprehensive benefits package, including medical, dental, vision, life insurance, and disability benefits.
  3. Professional Development: Opportunities for career growth and professional development to help you achieve your career goals.
  4. Work-Life Balance: Flexible working arrangements to support your work-life balance and well-being.

Background Verification

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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