Client Manager

hace 1 mes

Madrid Centro, Madrid, España American Express A tiempo completo
About the Role

We are seeking a highly skilled and experienced Client Manager to join our team at American Express. As a Client Manager, you will be responsible for leading the way in building and maintaining strong relationships with our clients, driving revenue growth, and delivering exceptional customer experiences.

Main Responsibilities
  • Retain and expand charge volumes and revenues through effective account management and strategic planning.
  • Maintain and grow active locations, ensuring a strong presence in the market.
  • Improve merchant satisfaction through regular surveys and feedback.
  • Retain accounts through proactive communication and relationship-building.
  • Ensure compliance and control, adhering to company policies and procedures.
  • Bring value to merchants through commercial speech and American Express-specific tools, sharing best practices and providing team support.
Requirements
  • Native French speaker with in-depth knowledge of the country and market landscape.
  • Fluent in English.
  • Extensive experience in account management roles, ideally over the telephone.
  • Demonstrated negotiation skills and excellent objection handling.
  • High level of business awareness and financial acumen, including the ability to understand key financial drivers and draw accurate conclusions.
  • Good understanding of American Express business and financial competitive and regulatory landscape.
  • Strong organizational and time management skills, able to set priorities to achieve goals.
  • Accountability and ownership.
  • High level of determination and self-confidence, ability to work in groups and contribute to the team's success.
What We Offer
  • Competitive base salaries.
  • Bonus incentives.
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements.
  • Generous paid parental leave policies.
  • Free access to global on-site wellness centers.
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Field: Sales.

Schedule: Full-time.

  • Client Manager

    hace 1 mes

    Madrid Centro, Madrid, España Mygwork A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Client Manager to join our team at Mygwork. As a Client Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their business needs, and delivering tailored solutions to drive business growth.Key ResponsibilitiesClient Relationship...

  • Client Manager

    hace 1 mes

    Madrid Centro, Madrid, España Mygwork A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Client Manager to join our team at Mygwork. As a Client Manager, you will be responsible for building and maintaining strong relationships with our clients, understanding their business needs, and delivering tailored solutions to drive business growth.Key ResponsibilitiesClient Relationship...

  • Account Manager Italy

    hace 3 días

    Madrid, Madrid, España Samboat - Nautic Manager A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our team in Italy. As an Account Manager, you will be responsible for leading the commercial strategy and developing the Nautic Manager client portfolio.Key ResponsibilitiesLead the commercial strategy and develop the Nautic Manager client portfolioManage the entire sales...

  • Account Manager Italy

    hace 3 días

    Madrid, Madrid, España Samboat - Nautic Manager A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our team in Italy. As an Account Manager, you will be responsible for leading the commercial strategy and developing the Nautic Manager client portfolio.Key ResponsibilitiesLead the commercial strategy and develop the Nautic Manager client portfolioManage the entire sales...

  • Account Manager Italy

    hace 3 días

    Madrid, Madrid, España Samboat - Nautic Manager A tiempo completo

    About Nautic ManagerNautic Manager is a SaaS solution developed by Samboat, a peer-to-peer boat rental startup. Our platform allows boat owners to offset their costs, while sailors can rent a boat at a lower price. We are growing rapidly and need a talented Account Manager to drive our business development and sales in Italy.Job DescriptionKey...

  • Account Manager Italy

    hace 3 días

    Madrid, Madrid, España Samboat - Nautic Manager A tiempo completo

    About Nautic ManagerNautic Manager is a SaaS solution developed by Samboat, a peer-to-peer boat rental startup. Our platform allows boat owners to offset their costs, while sailors can rent a boat at a lower price. We are growing rapidly and need a talented Account Manager to drive our business development and sales in Italy.Job DescriptionKey...

  • Account Manager Italy

    hace 3 días

    Madrid, Madrid, España Samboat - Nautic Manager A tiempo completo

    About Nautic ManagerNautic Manager is a cutting-edge SaaS solution developed by SamBoat, a pioneering peer-to-peer boat rental startup. Our platform enables boat owners to offset their costs, while sailors can rent boats at a lower price. Inspired by successful collaborative consumption models like Airbnb and Blablacar, SamBoat is rapidly expanding and seeks...

  • Account Manager Italy

    hace 3 días

    Madrid, Madrid, España Samboat - Nautic Manager A tiempo completo

    About Nautic ManagerNautic Manager is a cutting-edge SaaS solution developed by SamBoat, a pioneering peer-to-peer boat rental startup. Our platform enables boat owners to offset their costs, while sailors can rent boats at a lower price. Inspired by successful collaborative consumption models like Airbnb and Blablacar, SamBoat is rapidly expanding and seeks...

  • Account Manager Italy

    hace 3 días

    Madrid, Madrid, España Samboat - Nautic Manager A tiempo completo

    About Nautic ManagerNautic Manager is a SaaS solution developed by Samboat, a peer-to-peer boat rental startup. Our platform allows boat owners to offset their costs, while sailors can rent a boat at a lower price.Job DescriptionWe are seeking a highly motivated and organized Account Manager to lead the commercial strategy and develop the Nautic Manager...

  • Account Manager Italy

    hace 3 días

    Madrid, Madrid, España Samboat - Nautic Manager A tiempo completo

    About Nautic ManagerNautic Manager is a SaaS solution developed by Samboat, a peer-to-peer boat rental startup. Our platform allows boat owners to offset their costs, while sailors can rent a boat at a lower price.Job DescriptionWe are seeking a highly motivated and organized Account Manager to lead the commercial strategy and develop the Nautic Manager...

  • Senior Client Success Manager

    hace 4 semanas

    Madrid Centro, Madrid, España Pegasystems A tiempo completo

    {"h1": "Senior Client Success Manager at Pegasystems", "p": "As a Senior Client Success Manager at Pegasystems, you will play a critical role in driving business value for our clients. You will be responsible for maintaining and expanding relationships with key stakeholders, providing technical expertise, and developing strategic roadmaps for transformation....

  • Client Success Manager

    hace 1 mes

    Madrid Centro, Madrid, España Octopus Energy A tiempo completo

    About Us: Octopus Energy is a global energy transition company that touches nearly every point in the energy value chain.Our Mission: We are committed to creating a smart, sustainable energy system that benefits everyone. Our operating system for energy is transforming the industry around the world.Your Role: As a Client Success Manager, you will be...

  • Client Success Manager

    hace 1 mes

    Madrid Centro, Madrid, España Octopus Energy A tiempo completo

    About Us: Octopus Energy is a global energy transition company that touches nearly every point in the energy value chain.Our Mission: We are committed to creating a smart, sustainable energy system that benefits everyone. Our operating system for energy is transforming the industry around the world.Your Role: As a Client Success Manager, you will be...

  • Client Manager Iberia

    hace 4 semanas

    Madrid Centro, Madrid, España Vistex A tiempo completo

    About the RoleVistex, a leading SAP software solutions partner, is seeking a seasoned Client Manager to drive business growth and deliver exceptional customer service. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities to upsell or cross-sell additional products...

  • Client Manager Iberia

    hace 4 semanas

    Madrid Centro, Madrid, España Vistex A tiempo completo

    About the RoleVistex, a leading SAP software solutions partner, is seeking a seasoned Client Manager to drive business growth and deliver exceptional customer service. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities to upsell or cross-sell additional products...

  • Technical Client Manager

    hace 4 semanas

    Madrid Centro, Madrid, España TradeDoubler SE A tiempo completo

    Role OverviewWe are seeking a highly skilled Technical Client Manager to join our team at Tradedoubler SE. As a key member of our client support team, you will be responsible for delivering exceptional technical support and project management services to our clients.Main ResponsibilitiesManage the Tradedoubler affiliate platform on behalf of our advertisers,...

  • Technical Client Manager

    hace 4 semanas

    Madrid Centro, Madrid, España TradeDoubler SE A tiempo completo

    Role OverviewWe are seeking a highly skilled Technical Client Manager to join our team at Tradedoubler SE. As a key member of our client support team, you will be responsible for delivering exceptional technical support and project management services to our clients.Main ResponsibilitiesManage the Tradedoubler affiliate platform on behalf of our advertisers,...

  • Client Manager

    hace 1 mes

    Madrid Centro, Madrid, España American Express A tiempo completo

    About the RoleWe're seeking a highly skilled Client Manager to lead our sales team in the EMEA region. As a key member of our organization, you'll be responsible for driving business growth, building strong relationships with merchants, and delivering exceptional customer experiences.Main ResponsibilitiesBusiness Development: Identify and pursue new business...

  • Client Manager

    hace 1 mes

    Madrid Centro, Madrid, España American Express A tiempo completo

    About the RoleWe're seeking a highly skilled Client Manager to lead our sales team in the EMEA region. As a key member of our organization, you'll be responsible for driving business growth, building strong relationships with merchants, and delivering exceptional customer experiences.Main ResponsibilitiesBusiness Development: Identify and pursue new business...

  • Client Success Manager

    hace 1 mes

    Madrid Centro, Madrid, España Octopus Energy A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Client Success Manager. As a key member of our organization, you will be responsible for leading major client implementation programs and delivering world-changing results.Key ResponsibilitiesClient Ambassadorship: You will be responsible for convincing clients...