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IT Growth Specialist

hace 2 meses

Madrid, Madrid, España Grow IT Partners A tiempo completo

**About Us**

Grow IT Partners is a dynamic and innovative company that specializes in helping IT Consulting companies grow and thrive. Our mission is to provide exceptional support and services to our clients, enabling them to achieve their goals and succeed in the competitive IT industry.

**The Role**

We are seeking a highly skilled and experienced **IT Growth Specialist** to join our team. As an IT Growth Specialist, you will be responsible for building and maintaining strong relationships with our clients, providing them with ongoing support and regular sharing of best practices, insights, and product knowledge.

**Key Responsibilities**

  • Develop and execute customized growth strategies for our clients, tailored to their specific needs and goals.
  • Collaborate with our sales team to ensure seamless onboarding of new clients and identify opportunities for growth and expansion.
  • Identify and capitalize on opportunities to increase customer satisfaction and revenue across the customer lifecycle.
  • Ensure high levels of customer retention and satisfaction through proactive communication and issue resolution.
  • Develop and maintain in-depth product expertise and provide training and ongoing support to clients as needed.
  • Provide valuable feedback and insights to our internal teams to inform product development and improve overall client experience.

**Ideal Candidate**

  • Minimum 5 years of experience in a B2B Account Management or Customer Success role, preferably in the Consulting, IT Services, and Software/SaaS industry.
  • Excellent interpersonal, written, and verbal communication skills.
  • Strong networking and relationship-building skills.
  • Attention to detail and ability to deliver high-quality work.
  • Adaptability and ability to thrive in a fast-paced and dynamic environment.

**What We Offer**

  • Opportunity to work with best-in-class entrepreneurs and learn from their experiences.
  • Breadth of learning opportunities and professional growth.
  • High-growth start-up environment with a dynamic and innovative culture.