Technical Support Specialist

hace 3 semanas

Barcelona, Barcelona, España Blu Selection A tiempo completo
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team in Valencia, Spain. As a Technical Support Specialist, you will play a crucial role in supporting our B2B clients in the fintech sector.

Responsibilities
  • Provide exceptional customer support to B2B clients via email, chat, and phone
  • Collaborate with colleagues to improve the customer experience and develop innovative solutions
  • Troubleshoot and resolve technical issues in a fast-paced environment
  • Manage payment inquiries and flag potential issues for escalation
  • Contribute to the development of business processes to enhance customer satisfaction
Requirements
  • Native-level proficiency in Dutch and C1 level in English
  • Excellent communication and problem-solving skills
  • Proactive and solution-oriented approach
  • Ability to work in a dynamic team environment
What We Offer
  • Spanish language classes
  • Friday evening drinks and social events
  • Fitness bootcamps and mindfulness classes
  • Professional development opportunities
  • International working environment with diverse nationalities

We are a tech startup based in Valencia, offering a refreshing and dynamic work environment. If you are passionate about customer support and innovation, we encourage you to apply for this exciting opportunity.

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