Business Analyst for Prime Video Global Operations
hace 4 semanas
Are you passionate about shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events.
We are a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do.
About Prime Video Global OperationsPrime Video Global Operations (PVGO) is a team that relentlessly works with partners and is responsible for ingesting content using both partner-facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device-agnostic, defect-free and results in a high engagement experience for customers.
We collaborate with stakeholders across Prime Video to define, refine and uphold PV's customer experience, quality bar and metrics. PVGO plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.
Key Responsibilities- Own the development and maintenance of new and existing work allocation solutions, which are focused on driving efficiency within operations via analysis, metrics, and reporting dashboards.
- Partner with operations/business teams to consult, develop and implement KPI's, automated reporting/process solutions, and process improvements to meet business needs.
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
- Prepare and deliver business requirements reviews to the senior leaders regarding progress and roadblocks.
- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.
Requirements:
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience in Excel (macros, index, conditional list, arrays, pivots, lookups)
- Experience with SQL
- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
- Experience working with Tableau
- Experience using very large datasets
About Amazon:
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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