Business Operations Analyst

hace 2 días


Madrid, Madrid, España Engineeringuk A tiempo completo
Join Prime Video Global Operations as a Business Analyst

We are seeking an analytical and results-oriented Business Analyst to help shape the future of Prime Video Global Operations.

This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.

Key Responsibilities
  • Own the development and maintenance of new and existing work allocation solutions, which are focused on driving efficiency within operations via analysis, metrics, and reporting dashboards.
  • Partner with operations/business teams to consult, develop and implement KPI's, automated reporting/process solutions, and process improvements to meet business needs.

We collaborate with stakeholders across Prime Video to define, refine and uphold PV's customer experience, quality bar and metrics.

PVGO plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.

We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.

We are a group of entertainment enthusiasts based out of Chennai, Costa Rica and Madrid; passionate about ensuring all our customers around the globe have access to the content they need, when they need it.

We are looking for someone who is passionate about ensuring all our customers around the globe have access to the content they need, when they need it.

We are a fast-paced, growth business - available in over 240 countries and territories worldwide.

We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events.

We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store.



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