Data Center Operations Specialist
hace 6 días
About the Role
We are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon. As a key member of our Data Center Engineering Operations team, you will play a critical role in ensuring the overall availability and reliability of our Data Center facilities.
Key Responsibilities
- Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center, ensuring that mission-critical servers maintain better than 99.999% uptime.
- Maintain and monitor all Data Center systems, including incidents/events, problems, changes, monitoring, problem escalation/notification/resolution, and other aspects of Data Center support.
- Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems, and generators.
- Provide assistance to contractors or data center engineers to ensure proper operation and maintenance of all facility equipment.
- Deploy new equipment, such as building racks, cabling, and other tasks as necessary.
- Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.
Requirements
- High school or equivalent diploma.
- Experience in data center engineering is preferred.
- Ability to solve problems through root-cause elimination and demonstrate good judgment and instincts in decision making.
- Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
- Ability to prioritize appropriately in a complex, fast-paced environment.
- Willingness to take ownership for technical issues brought by the customer base.
- Ability to actively engage and work collaboratively with other support teams to drive resolution of problems encountered.
About Amazon
Amazon is an equal opportunities employer.
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