Data Center Operations Specialist

hace 2 días

Madrid, Madrid, España Amazon A tiempo completo

About the Role

We are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon. As a key member of our AWS Infrastructure Services team, you will play a critical role in the design, planning, delivery, and operation of our global infrastructure.

Key Responsibilities

  • Interact with stakeholders across EMEA, including Spain, to provide technical support and resolve hardware and network issues.
  • Work with cross-functional teams to complete routine work, including server hardware repairs, network and OS-related repairs, and server upgrades.
  • Collaborate with Smart Hands in EU Regional POPs to ensure seamless operations.
  • Adhere to security and safety best practices in the data center and participate in power and cooling events.
  • Contribute to the development of other team members and identify opportunities for process improvements.

Requirements

  • High school or equivalent diploma.
  • Experience with computer hardware troubleshooting and repair.
  • Experience in networking and customer-facing technical support.
  • Ability to work efficiently under pressure and contribute to a diverse and inclusive team environment.

About Amazon

Amazon is an equal opportunities employer, committed to diversity and inclusion. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a top priority for Amazon.

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