Head of Operations

hace 1 mes

Barcelona, Barcelona, España Kognia Sports Intelligence A tiempo completo
About Kognia Sports Intelligence

Kognia Sports Intelligence is a pioneering startup revolutionizing football performance analysis through cutting-edge technology and deep insights into the game. Based in Barcelona and backed by industry giants, we are a passionate team striving to bring actionable insights to coaches, players, and sports enthusiasts.

The Opportunity

We are seeking a strategic and driven Head of Delivery Operations to lead the expansion of our operational footprint as we enter new markets, work with new partners, and develop new use cases that require new operational processes. You will work closely with Engineering, Commercial, and other business areas, and spearhead initiatives to optimize our delivery processes for market success.

Key Responsibilities
  1. Lead the Delivery Operations department, including annotation teams, quality assurance, and customer success.
  2. Lead post-sales communication with clients on service implementation, customer success, support, and other mechanisms to ensure retention.
  3. Coordinate with the Product and Engineering areas to provide input to company roadmaps in order to meet delivery/integration/implementation objectives.
  4. Manage Delivery Operations department personnel in terms of recruitment, onboarding and offboarding, retention, mentorship and motivation, policies, and individual development.
  5. Lead requirements gathering, requirements validation, implementation, and delivery of pilot projects.
  6. Manage relationships and contracts with vendors involved in the delivery value chain, which may include video, data, and other service providers.
  7. Innovate or find new lines of revenue with these partners, clients, and other relevant stakeholders.
  8. Participate in business strategy decision-making along with the rest of the management team.
  9. Create, monitor, report, and optimize KPIs related to delivery, including unit costs, and find strategies to optimize them.
  10. Implement process, policies, and standards across the Delivery Operations department, and coordinate on cross-departmental policies as relevant, in order to balance quality, speed, and cost, according to company strategies.
  11. Ensure compliance with local, international, and client-specific laws, standards, and requirements.
  12. Evaluate risks related to the entire value chain and strategize accordingly.
Requirements

We are looking for a candidate with:

  • Proven experience in operations management with a specific focus on early-stage products from greenfield to growth stage.
  • Excellent communication, collaboration, and leadership skills, with the ability to guide cross-functional teams toward a common goal.
  • Strong analytical skills and data-driven mindset, with experience using metrics and KPIs to drive product decisions.
  • Experience with AI-based products and incorporating R&D efforts into product strategy.
  • Deep passion for football, sports analytics, and understanding market dynamics.
  • Familiarity with agile methodologies and experience working in startup environments.
  • Resilience and adaptability in the face of challenges, with a problem-solving attitude.
What We Offer

We offer a competitive salary and performance-based incentives, a central role in a growing startup, work with a dedicated, talented team in a collaborative environment, opportunities for professional growth and development, and flexible working arrangements and a balanced approach to remote and in-office work.

Kognia is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Head of Operations

    hace 1 mes

    Barcelona, Barcelona, España Paradox En A tiempo completo

    Transform Lives at ScaleAt Paradox En, we're on a mission to empower individuals and organizations through our power-skills and coaching trainings. We're seeking a seasoned Head of Operations to join our team and drive our operations to new heights.Your MissionAs our Head of Operations, you'll be responsible for scaling our operations team, implementing a...

  • Head of Operations

    hace 1 mes

    Barcelona, Barcelona, España Paradox En A tiempo completo

    Transform Lives at ScaleAt Paradox En, we're on a mission to empower individuals and organizations through our power-skills and coaching trainings. We're seeking a seasoned Head of Operations to join our team and drive our operations to new heights.Your MissionAs our Head of Operations, you'll be responsible for scaling our operations team, implementing a...

  • Head of Revenue Operations

    hace 1 mes

    Barcelona, Barcelona, España Docplanner A tiempo completo

    Head of Revenue OperationsAt Docplanner, we're on a mission to make healthcare more human. As the Head of Revenue Operations, you'll play a pivotal role in driving revenue growth and optimizing operations across our customer-facing units.Key Responsibilities:Develop and implement strategies to maximize revenue across all channels, including sales, marketing,...

  • Head of Revenue Operations

    hace 1 mes

    Barcelona, Barcelona, España Docplanner A tiempo completo

    Head of Revenue OperationsAt Docplanner, we're on a mission to make healthcare more human. As the Head of Revenue Operations, you'll play a pivotal role in driving revenue growth and optimizing operations across our customer-facing units.Key Responsibilities:Develop and implement strategies to maximize revenue across all channels, including sales, marketing,...

  • Head of Operations

    hace 3 semanas

    Barcelona, Barcelona, España Kognia Sports Intelligence A tiempo completo

    Job SummaryWe are seeking a highly skilled Head of Delivery Operations to lead the expansion of our operational footprint as we enter new markets, work with new partners, and develop new use cases that require new operational processes.The ideal candidate will have a proven track record in operations management, with a focus on early-stage products from...

  • Head of Technical Operations

    hace 1 mes

    Barcelona, Barcelona, España The Green Recruitment A tiempo completo

    Head of Technical OperationsThe Green Recruitment is seeking a highly skilled and experienced Head of Technical Operations to lead our Engineering and Technical team. As a key member of our organization, you will be responsible for overseeing all technical aspects of our project portfolio, ensuring seamless execution and delivery.Key Responsibilities:Lead...

  • Head of Technical Operations

    hace 1 mes

    Barcelona, Barcelona, España The Green Recruitment A tiempo completo

    Head of Technical OperationsThe Green Recruitment is seeking a highly skilled and experienced Head of Technical Operations to lead our Engineering and Technical team. As a key member of our organization, you will be responsible for overseeing all technical aspects of our project portfolio, ensuring seamless execution and delivery.Key Responsibilities:Lead...

  • Head of Service Operations

    hace 2 semanas

    Barcelona, Barcelona, España Unilabs A tiempo completo

    Head of Service Operations Job DescriptionThe Head of Service Operations will be responsible for overseeing the day-to-day IT service delivery, ensuring alignment with strategic goals and optimizing operational processes. This role focuses on executing the service delivery strategy, managing vendors, ensuring risk and compliance, and driving continuous...

  • Head of Sales Operations

    hace 4 semanas

    Barcelona, Barcelona, España Ericsson A tiempo completo

    Job DescriptionEricsson GNP is seeking a highly skilled and dynamic Head of Sales Operations to join our team. This role is ideal for individuals with an analytics and Agile mindset and a passion for driving change in the tech industry.The Head of Sales Operations will be the key partner to the Global Sales leader, developing, building and executing the...

  • Head of Operations

    hace 1 mes

    Barcelona, Barcelona, España Kognia Sports Intelligence A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Head of Delivery Operations to join our team at Kognia Sports Intelligence. As a key member of our leadership team, you will be responsible for leading the expansion of our operational footprint, driving market success, and spearheading initiatives to optimize our delivery processes.Key...

  • Head of Operations

    hace 1 mes

    Barcelona, Barcelona, España Kognia Sports Intelligence A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Head of Delivery Operations to join our team at Kognia Sports Intelligence. As a key member of our leadership team, you will be responsible for leading the expansion of our operational footprint, driving market success, and spearheading initiatives to optimize our delivery processes.Key...

  • Head of Operations Expansion

    hace 1 día

    Barcelona, Barcelona, España Kognia Sports Intelligence A tiempo completo

    About Kognia Sports Intelligence:We are a startup revolutionizing football performance analysis with cutting-edge technology and deep insights into the game. Our team is passionate about bringing actionable insights to coaches, players, and sports enthusiasts.The Opportunity:We are seeking a driven and strategic Head of Delivery Operations to lead the...

  • Head of Operations

    hace 1 mes

    Barcelona, Barcelona, España Kognia Sports Intelligence A tiempo completo

    About the RoleWe are seeking a seasoned Head of Delivery Operations to lead the expansion of our operational footprint as we enter new markets, work with new partners, and develop new use cases that require new operational processes.This is a unique opportunity to drive operations to market success in the sports analytics domain and to grow your career in a...

  • Head of Operations

    hace 1 mes

    Barcelona, Barcelona, España Kognia Sports Intelligence A tiempo completo

    About the RoleWe are seeking a seasoned Head of Delivery Operations to lead the expansion of our operational footprint as we enter new markets, work with new partners, and develop new use cases that require new operational processes.This is a unique opportunity to drive operations to market success in the sports analytics domain and to grow your career in a...

  • Head of Global Security Operations

    hace 1 mes

    Barcelona, Barcelona, España Straumann Group A tiempo completo

    Head of Global Security OperationsAt Straumann Group, we are seeking a highly skilled and experienced Head of Global Security Operations to lead our information security operations and ensure the alignment of our security strategy with our business objectives, legislative requirements, and industry best practices.Key Responsibilities:Lead the Security...

  • Head of Global Security Operations

    hace 1 mes

    Barcelona, Barcelona, España Straumann Group A tiempo completo

    Head of Global Security OperationsAt Straumann Group, we are seeking a highly skilled and experienced Head of Global Security Operations to lead our information security operations and ensure the alignment of our security strategy with our business objectives, legislative requirements, and industry best practices.Key Responsibilities:Lead the Security...

  • Head of Revenue Operations

    hace 3 semanas

    Barcelona, Barcelona, España Docplanner A tiempo completo

    We are seeking a seasoned professional to lead our Revenue Operations team, driving strategic growth and excellence across all channels.As the Head of Revenue Operations, you will be responsible for developing and implementing strategies to maximize revenue, streamlining operations, and enhancing productivity in our customer-facing units.You will work...

  • Head of Housekeeping Operations

    hace 4 semanas

    Barcelona, Barcelona, España The Hoxton A tiempo completo

    Job Title: Assistant Head HousekeeperJob Summary:We are seeking an experienced and skilled Assistant Head Housekeeper to join our team at The Hoxton Poblenou. As a key member of our housekeeping team, you will be responsible for ensuring our guests experience exceptional cleanliness and comfort in our bedrooms and public areas.Key Responsibilities:Lead and...

  • Head of Workplace Operations

    hace 4 semanas

    Barcelona, Barcelona, España 2K A tiempo completo

    Head of Workplace OperationsWe are seeking a seasoned Head of Workplace Operations to lead our facilities management efforts in EMEA & APAC. As a key member of our Global Facilities and Real Estate team, you will be responsible for ensuring seamless, efficient, and aligned workplace and facilities operations that reflect our dynamic and innovative...

  • Head of Operations

    hace 4 semanas

    Barcelona, Barcelona, España Kognia Sports Intelligence A tiempo completo

    About the Role:We are seeking a highly skilled and experienced Head of Delivery Operations to lead the expansion of our operational footprint as we enter new markets, work with new partners, and develop new use cases that require new operational processes.The successful candidate will work closely with Engineering, Commercial, and other business areas, and...