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Clinical Account Manager

hace 2 meses


Madrid, Madrid, España Sin nombre A tiempo completo
About the Role

We are seeking a highly skilled Senior Clinical Account Specialist to join our team at Sin nombre. As a key member of our commercial team, you will be responsible for providing technical and clinical product support to healthcare providers, including Electrophysiology (EP) physicians, Interventional Cardiologists (IC), and laboratory staff.

Key Responsibilities
  1. Technical and Clinical Product Support: Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav and SOUNDSTAR catheters in EP and IC procedures.
  2. Business Development: Identify and foster interest in new products or product indications to grow and develop the company's product and technology utilization.
  3. Relationship Building: Build and maintain mutually beneficial relationships with physicians and EP laboratory staff to drive business growth.
  4. Collaboration: Partner with Regional Business Directors, Territory Managers, EP CAS, Field Service Engineers, and Field Management to ensure alignment and coordination of activities to meet business objectives.
Requirements
  1. A minimum of a Bachelor's degree or 4 years of relevant professional work/military experience.
  2. A minimum of 2 years of experience in clinical echocardiography lab.
  3. Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
  4. Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements, and the business landscape.
  5. A valid driver's license issued in the United States.
  6. Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
  7. Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
  8. The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
  9. Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e., lead aprons), and willing to work variable hours to meet patient needs.
  10. May be required to lift up to 60 lbs.
Preferred Qualifications
  1. Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
  2. Maintaining at least one of the following industry certifications – CEPS (IBHRE), RCES/RCIS.
  3. Experience working with highly complex technical systems and/or working in a critical patient care setting.
  4. Effective and timely communicator with co-workers and all levels of patient care team.
  5. Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
  6. Problem solver who can think critically in high-pressure environments.
  7. Receptive to constructive feedback and collaborates and works well in team environment.
  8. Able to take large amounts of data and translate information into actionable insights.
  9. Hunger for learning and building new skills.