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We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities- Handle customer inquiries and resolve issues in a timely and professional manner.
- Utilize leading-edge diagnostic tools and technical expertise to troubleshoot and resolve complex customer issues.
- Collaborate with internal teams to provide solutions and ensure customer satisfaction.
- Stay up-to-date on product knowledge and features to effectively communicate with customers and promote our products.
- Meet and exceed customer service targets and key performance indicators.
- Fluent written and spoken Swedish language skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and technical expertise.
- Experience in a customer-facing role, preferably in a technical or sales environment.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
- A chance to work with a global company and contribute to its success.
CPM International is a leading provider of customer service and technical support solutions. We are committed to delivering exceptional service to our customers and partners, and we are seeking like-minded individuals to join our team.
