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We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Barcelona. As a key member of our global technology and services leader, you will be responsible for providing exceptional customer service and technical support to our clients in the healthcare industry.
Key Responsibilities- Technical Support: Provide accurate and timely technical support to customers via various communication channels, including phone and email.
- Problem-Solving: Identify and analyze customer issues, and provide effective solutions to resolve complex technical problems.
- Customer Service: Deliver exceptional customer service, ensuring a high level of satisfaction and loyalty among our clients.
- Documentation: Maintain accurate records of customer interactions, including issues, solutions, and follow-up actions.
- Professional Development: Stay up-to-date with the latest developments in medical imaging devices and services, and participate in ongoing training and development programs to enhance your skills and knowledge.
To be successful in this role, you will need:
- Proficiency in Flemish and French with advanced English
- Interest in the healthcare industry
- Good understanding of the MS Office environment
- Excellent communication and interpersonal skills
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
