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Business Operations Specialist, Senior
hace 2 meses
Job Summary
The Senior Business Operations Specialist will play a key role in driving the digital transformation of planning and decision-making for the enterprise and the planet. This individual will be responsible for solution delivery, analysis, and interpretation of data to optimize client supply chains. The successful candidate will have a strong background in operations research, industrial engineering, engineering management, business analytics, or related fields with a concentration in operations or analytics.
Key Responsibilities
- End-to-end solution design, configuration, implementation, data analytics, testing of solution, and communication with internal and external stakeholders.
- Participate in process and business requirements sessions with clients and document to-be business processes leveraging industry best practices.
- Work with clients to identify and collect data, such as historical sales, shipment, inventory, logistics, and other operations/supply chain data from sources like databases, Excel sheets, emails, and others.
- Ability to convert business logic to technical platform design, including knowledge of platform infrastructure.
- Configure a technical specification document and tool configuration in the o9 platform, as per the design, to solve deep operations/supply chain problems and institute rigorous performance monitoring systems.
- Use mathematical models, predictive methods, statistical techniques, optimization algorithms, and simulations to analyze, manipulate, and interpret large enterprise data and provide business insights and data visualization to the client management.
- Be proficient in statistical and optimization tools and programming languages to conduct data integration through extraction, transformation, and loading (ETL) and create models to generate time series forecasts and operational plans.
- Work with internal Research and Development teams to resolve solution gaps and deploy fixes in the customer environment.
- Create and execute workflow and data analytics test-cases, document issues, and track progress at resolving issues.
- Ability to design and implement a testing protocol, with support from junior analysts, with the end goal of automating testing.
- Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of projects.
- Plan, develop, and deliver Super User and End User training, for a global user base.
- Mentor junior analysts to familiarize them with technical and business aspects of a project.
Requirements
- Master's Degree required with 1 year of experience or Bachelor Degree with 3 years experience. Degrees in the following fields: operations research, industrial engineering, engineering management, business analytics, or related fields with a concentration in operations or analytics.
- Experience implementing supply chain planning solutions or working in the supply chain/logistics organization.
- Experience presenting on complex topics in a clear, concise, and easily understood manner.
- Firsthand experience leading, or assisting a team, through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, go-live/cutover, and value realization.
- Experience using agile methodology to deliver large-scale enterprise implementations.
- Skills: statistical, optimization, and simulation skills through software tools and packages like R, SAS, CPLEX, or similar.
- Knowledge of spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), presentation (Microsoft PowerPoint).
- Knowledge and training in databases (SQL Server, MySQL) and skills in one or more languages like SQL, MDX, T-SQL, or similar.
- Strong analytical techniques, data mining knowledge, and proficiency in handling and processing large amounts of data.
- Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks.
About o9 Solutions Inc.
o9 Solutions Inc. is a leading technology company that digitally transforms planning and decision-making for the enterprise and the planet. Our mission is to drive the digital transformation of major global enterprises, including Google, Walmart, ABInBev, Starbucks, and many others. We are an equal opportunity employer and welcome applicants of diverse backgrounds.