GTM Systems and Processes Manager

hace 1 mes

Madrid, Madrid, España Make A tiempo completo

Make is a premier visual platform empowering individuals to design, construct, and automate a wide array of tasks—from workflows to applications—without requiring coding expertise. Our headquarters are situated in a vibrant tech hub, with teams distributed across various countries including the USA, UK, Germany, France, Canada, India, and Chile.

Core Mission:

As a technical lead for GTM systems within the central Business Processes and Systems department, you will collaborate closely with various operational teams and business units involved in the go-to-market strategy, as well as the analytics team. Your role will focus on designing and implementing scalable, efficient, and user-friendly systems processes that support this strategy. Leveraging your expertise in CRM systems and data architecture, along with your experience in sales operations, you will ensure that process implementations are optimized for scalability and quality. You will also facilitate alignment and coordination across GTM initiatives involving other Business Operations team members.

Roles & Responsibilities:
  • Design and implement technical business processes within GTM systems overseen by the Business Processes and Systems team.
  • Provide technical and operational guidance to business partners during the ideation phases of GTM operations process designs.
  • Engage with stakeholders from business units and the GTM Strategy and Operations team to gather functional requirements for both internal and cross-departmental processes within centrally-managed GTM tools, transforming them into technical specifications for effective implementation.
  • Coordinate and ensure alignment and delivery of GTM-related technical initiatives involving the Business Processes & Systems team.
  • Lead a team of specialists focused on GTM systems projects and implementations, ensuring autonomous management of initiatives while reporting to the Head of Business Processes and Systems.
  • Oversee end-to-end initiatives and projects addressing cross-functional needs within the GTM motion.
  • Configure and set up centrally-managed GTM systems (CRM, Customer Success Tool, etc.) to align with business requirements and enhance overall user experience.
  • Implement scalable and maintainable technical solutions (user interfaces, forms, automation scenarios, etc.) to support business processes within GTM tools.
  • Prepare technical documentation and user interface guidelines to assist business functions in adopting the implemented technical solutions and processes.
  • Enable end users and business partners to effectively utilize the designed and implemented technical solutions.

Requirements:

  • 5-7 years of experience in CRM implementations or Go-to-market systems implementation roles, alongside relevant experience in Sales operations within a SaaS environment (Salesforce is essential; experience with Hubspot or other CRMs is highly advantageous).
  • Admin-level knowledge of Custify or other Sales/Success and digital tools is a plus.
  • At least 1 year of proven experience working with the Make platform.
  • Strong project management skills with the ability to translate roadmaps into actionable plans.
  • Fluency in English.

What We Offer:

  • RSUs grant in a rapidly growing company increasing its value consistently.
  • A multinational team comprising 48 nationalities dedicated to shaping the future of automation.
  • Medical insurance coverage.
  • Learning & Development budget.
  • 25 days of vacation, with additional holidays on specific dates.
  • RSUs grant for new parents.
  • Gym membership.
  • Meal and transportation allowances.
  • Family leave program offering extensive paid leave for primary and secondary caregivers.
  • Caregiver leave programs.

Our Values:

We Roll Together: We embrace diverse ideas to foster growth and create impactful solutions.

Customer Impact First: We empower our customers to achieve success, focusing on sustainable impact.

Game On: We are explorers at heart; creativity fuels our passion.

For more insights into our culture, feel free to explore our social media channels.

Make is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment and equal opportunity in all aspects of employment. We do not tolerate unlawful discrimination or harassment of any kind. All employment decisions are made without regard to race, ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we adhere to affirmative action principles in accordance with applicable laws and regulations. We believe that diversity makes us stronger.

Accessibility and Candidate Notices

  • GTM Systems and Processes Specialist

    hace 1 mes

    Madrid, Madrid, España Make A tiempo completo

    Make is a premier visual platform empowering individuals to design, construct, and automate a variety of tasks—from workflows to applications—without requiring coding expertise. Our headquarters are located in the vibrant tech center of Prague, Czech Republic, with teams distributed across various countries including the USA, UK, Germany, France, Canada,...

  • Salesforce Product Owner

    hace 1 semana

    Madrid, Madrid, España Make A tiempo completo

    Job SummaryWe are seeking a highly skilled Salesforce Product Owner to join our Central Business Processes and Systems team as a GTM Systems Technical Lead. In this role, you will be responsible for designing and implementing scalable, efficient, and user-oriented systems processes to support our go-to-market motion.About the RoleAs a GTM Systems Technical...

  • Salesforce Product Owner

    hace 7 días

    Madrid, Madrid, España Make A tiempo completo

    Job SummaryWe are seeking a highly skilled Salesforce Product Owner to join our Central Business Processes and Systems team as a GTM Systems Technical Lead. In this role, you will be responsible for designing and implementing scalable, efficient, and user-oriented systems processes to support our go-to-market motion.About the RoleAs a GTM Systems Technical...

  • **Salesforce Product Owner

    hace 6 días

    Madrid, Madrid, España Make A tiempo completo

    **Job Summary**We are seeking a highly skilled **Salesforce Product Owner - GTM Systems Technical Lead** to join our team at Make. As a key member of our Business Processes and Systems department, you will play a critical role in designing and implementing scalable, efficient, and user-oriented systems processes to support our go-to-market motion.**Key...

  • Salesforce Product Owner

    hace 2 semanas

    Madrid, Madrid, España Make A tiempo completo

    About the RoleWe are seeking a highly skilled Salesforce Product Owner to lead our GTM systems technical initiatives. As a key member of our Business Processes and Systems team, you will work closely with cross-functional teams to design and implement scalable, efficient, and user-oriented systems processes to support our go-to-market motion.Key...

  • Salesforce Product Owner

    hace 2 semanas

    Madrid, Madrid, España Make A tiempo completo

    About the RoleWe are seeking a highly skilled Salesforce Product Owner to lead our GTM systems technical initiatives. As a key member of our Business Processes and Systems team, you will work closely with cross-functional teams to design and implement scalable, efficient, and user-oriented systems processes to support our go-to-market motion.Key...

  • Salesforce Product Owner

    hace 1 semana

    Madrid, Madrid, España Make A tiempo completo

    About the RoleWe are seeking a highly skilled Salesforce Product Owner to join our Central Business Processes and Systems team as a GTM Systems Technical Lead. This is a unique opportunity to work closely with cross-functional teams to design and implement scalable, efficient, and user-oriented systems processes to support our go-to-market motion.Key...

  • Salesforce Product Owner

    hace 1 semana

    Madrid, Madrid, España Make A tiempo completo

    About the RoleWe are seeking a highly skilled Salesforce Product Owner to join our Central Business Processes and Systems team as a GTM Systems Technical Lead. This is a unique opportunity to work closely with cross-functional teams to design and implement scalable, efficient, and user-oriented systems processes to support our go-to-market motion.Key...

  • GTM Systems Technical Lead

    hace 2 semanas

    Madrid, Madrid, España Make A tiempo completo

    About the RoleWe are seeking a highly skilled Salesforce Product Owner to lead our GTM systems technical initiatives. As a key member of our Business Processes and Systems team, you will work closely with cross-functional teams to design and implement scalable, efficient, and user-oriented systems processes to support our go-to-market motion.Key...

  • GTM Systems Technical Lead

    hace 2 semanas

    Madrid, Madrid, España Make A tiempo completo

    About the RoleWe are seeking a highly skilled Salesforce Product Owner to lead our GTM systems technical initiatives. As a key member of our Business Processes and Systems team, you will work closely with cross-functional teams to design and implement scalable, efficient, and user-oriented systems processes to support our go-to-market motion.Key...

  • GTM Platform Operations Manager

    hace 4 horas

    Madrid, Madrid, España Nexthink A tiempo completo

    {"title": "GTM Platform Operations Manager", "content": "Job SummaryNexthink is seeking a highly skilled GTM Platform Operations Manager to join our Go-to-Market Operations Team. As a key member of our team, you will be responsible for managing, troubleshooting, and implementing integrations and features for our various GTM platforms.Main...

  • GTM Platform Operations Manager

    hace 10 minutos

    Madrid, Madrid, España Nexthink A tiempo completo

    {"title": "GTM Platform Operations Manager", "content": "Job SummaryNexthink is seeking a highly skilled GTM Platform Operations Manager to join our Go-to-Market Operations Team. As a key member of our team, you will be responsible for managing, troubleshooting, and implementing integrations and features for our various GTM platforms.Main...

  • GTM Platform Operations Manager

    hace 2 horas

    Madrid, Madrid, España Nexthink A tiempo completo

    About NexthinkNexthink is the leader in digital employee experience management software, providing IT leaders with unparalleled insight to diagnose and fix issues at scale. Our solution enables IT to progress from reactive problem solving to proactive optimization, empowering our customers to provide better digital experiences to their employees.Job...

  • Financial Systems Consultant

    hace 6 días

    Madrid, Madrid, España Systems Accountants A tiempo completo

    Job Summary:We are seeking an experienced Financial Systems expert to join our team at Systems Accountants as a Financial Systems Consultant. As a key member of our team, you will be responsible for designing and implementing efficient and scalable finance IT systems to enable business growth.Key Responsibilities:Design and Configure Financial Systems:...

  • Financial Systems Consultant

    hace 6 días

    Madrid, Madrid, España Systems Accountants A tiempo completo

    Job Summary:We are seeking an experienced Financial Systems expert to join our team at Systems Accountants as a Financial Systems Consultant. As a key member of our team, you will be responsible for designing and implementing efficient and scalable finance IT systems to enable business growth.Key Responsibilities:Design and Configure Financial Systems:...

  • Global Mobile GTM Manager

    hace 2 semanas

    Madrid, Madrid, España Xiaomi Technology A tiempo completo

    Job SummaryXiaomi Technology is seeking a highly experienced Global Mobile GTM Manager to lead the development and execution of our go-to-market strategies for our mobile products. As a key member of our team, you will be responsible for driving business growth and revenue through effective market planning, product launches, and stakeholder management.Key...

  • Global Mobile GTM Manager

    hace 2 semanas

    Madrid, Madrid, España Xiaomi Technology A tiempo completo

    Job SummaryXiaomi Technology is seeking a highly experienced Global Mobile GTM Manager to lead the development and execution of our go-to-market strategies for our mobile products. As a key member of our team, you will be responsible for driving business growth and revenue through effective market planning, product launches, and stakeholder management.Key...

  • Senior GTM Strategy and Execution Director

    hace 5 días

    Madrid, Madrid, España Wizards of the Coast LLC A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Senior GTM Strategy & Execution Manager to lead strategic initiatives within the Wizards Play Network. In this role, you will lead all aspects of the development, execution, and optimization of commercial programs and services designed to support our network of retailers and improve the player...

  • Senior GTM Strategy and Execution Director

    hace 5 días

    Madrid, Madrid, España Wizards of the Coast LLC A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Senior GTM Strategy & Execution Manager to lead strategic initiatives within the Wizards Play Network. In this role, you will lead all aspects of the development, execution, and optimization of commercial programs and services designed to support our network of retailers and improve the player...

  • Compliance and Governance Manager

    hace 2 semanas

    Madrid, Madrid, España Ipc Systems A tiempo completo

    Job SummaryIpc Systems is seeking a highly skilled Compliance and Governance Manager to join our team. As a key member of our organization, you will be responsible for leading our Governance Compliance and Risk teams in the identification of control objectives and the design of control procedures to address those objectives.Key ResponsibilitiesLead...