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Back Office Administrative Specialist with German and English
hace 2 meses
We are seeking a highly motivated and proactive Back Office Administrative Specialist to support our DACH market from our office in Barcelona. As a key member of our team, you will be responsible for managing incidents and incoming inquiries from customers and business partners, providing a professional service by working proactively, and maintaining a high level of quality at all times.
Key Responsibilities- Manage and resolve customer and business partner inquiries in a timely and professional manner
- Support the back office team in achieving their goals and objectives
- Be the primary point of contact for business partners and internal customers
- Provide exceptional customer service by working proactively and maintaining a high level of quality
- Native or full professional level of German
- Professional level of English
- Prior experience in Customer Service/Technical Support or Back Office
- A basic understanding of financial accounting principles and concepts
- Strong teamwork skills and a collaborative mindset
- Detail-oriented, organized, and proactive
- Full-time position Monday - Friday
- Flexible working hours and hybrid working model (1 day in the office)
- Flexible remuneration plan
- Training opportunities
- Gym, physiotherapist, and nutritionist
- Canteen in the office
- Working in an international and renowned company
- Step 1: Interview with one of our Recruiters to get to know you better
- Step 2: Interview with Hiring Manager
