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IT Service Desk Specialist

hace 2 meses


Barcelona, Barcelona, España Minacs A tiempo completo
{"h1": "IT Service Desk Agent Role", "p": "As a key member of our team, you will provide exceptional support to our clients\u2019 employees, helping them resolve technical issues and improve their overall experience.

Your responsibilities will include:

\u2022 Providing friendly and efficient support via phone, email, or chat
\u2022 Troubleshooting complex technical issues using remote access
\u2022 Collaborating with internal teams to resolve issues and improve processes
\u2022 Staying up-to-date with the latest technology and software

In return, you can expect:

\u2022 A competitive salary and bonus structure
\u2022 Opportunities for career growth and professional development
\u2022 A dynamic and supportive work environment

If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.", "h2": "Requirements", "ul": ["Proficient German language skills", "1-2 years of experience in IT support", "Knowledge of Windows 10, Office 365, and MS Teams", "Analytical and problem-solving skills", "Ability to work in a fast-paced environment"]}