Customer Service Sales Representative
hace 2 semanas
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Sales Representative. As a key member of our sales team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.
Key Responsibilities:- Handle inbound customer activity, including calls, emails, and chat requests
- Quote creation and follow-up with cross-selling and up-selling opportunities
- Ensure personal knowledge of the Store portfolio and post-sales processes
- Initiate and manage customer post-sales related tasks
- Proficient or bilingual level of Dutch and advanced English
- Strong communication, customer-facing, and customer care skills
- Knowledge of sales techniques, including up-selling and cross-selling
- Achievement and target-oriented, customer-driven, and motivated to work in sales
- IT knowledge and technical understanding
- Ability to listen to customers and conduct effective qualification skills
- Full-time 39 hours/week permanent contract
- Monday to Friday, from 09.00 to 18.00
We're committed to creating a diverse, inclusive, and authentic workplace for everyone. If you're passionate about delivering exceptional customer service and sales, we encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.
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