Customer Service Sales Representative

hace 2 semanas


Barcelona, Barcelona, España Webhelp Spain A tiempo completo
Unlock Your Potential as a Customer Service Sales Representative

Are you passionate about delivering exceptional customer experiences and driving sales growth? We're seeking a talented Customer Service Sales Representative to join our team in Barcelona. As a key member of our fashion retail team, you'll play a vital role in providing top-notch service to our clients and their customers.

Key Responsibilities:
  • Provide exceptional customer service via phone and resolve customer inquiries in a timely and professional manner
  • Log call details and maintain accurate records of customer interactions
  • Stay up-to-date on product knowledge and sales techniques to effectively meet customer needs
  • Meet or exceed sales targets and contractual SLA requirements
Requirements:
  • Proficient or bilingual level of Greek and advanced level of English
  • Minimum 1-year relevant experience in fashion retail or retail
  • Knowledge of sales techniques, including up-selling and cross-selling
  • Excellent customer-facing and customer-care skills
  • Working knowledge of IT platforms, equipment, and applications
What We Offer:
  • Full-time 39 hours/week temporary contract with a competitive salary and bonus opportunities
  • Central location in Barcelona with a dynamic and supportive work environment
  • Full paid training and career development programs
  • Bring-a-friend (referral) bonus opportunities

At Webhelp Spain, we're committed to creating a diverse and inclusive workplace where our employees can thrive. If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply today



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