Quality Assurance Director
hace 6 días
About The Workshop
The Workshop is a leading provider of innovative solutions for the gaming industry. We are committed to delivering exceptional products and services that exceed our customers' expectations.
Job Summary
We are seeking a highly skilled Quality Assurance Lead to join our team. The successful candidate will be responsible for developing and implementing effective quality assurance strategies to ensure the highest level of quality in our products and services.
Key Responsibilities
- Develop and implement product standards and procedures to eliminate product development issues and improve product quality.
- Accountable for the development, expectations setting, and continuous improvement of the quality assurance function.
- Partner with business leadership and team members to address opportunities to improve quality assurance.
- Implement and maintain quality assurance strategy covering all types of approaches, from automation to performance testing.
- Develop and manage reporting, metrics, and analysis to evaluate the quality of our products, training, and communication.
- Collaborate with business leadership to develop and foster an environment of open communication and drive engagement.
- Perform research on industry and gaming best practices and lead implementation efforts to assure continuous improvement of products' quality.
- Support interactions and change management efforts involving initiatives, goals, and objectives.
- Identify training needs and team member training resources when needed.
- Interview, hire, and train team members; make hiring decisions and design individual development plans with succession planning in mind for all key roles.
- Plan team capacity by assigning/reviewing and directing work. Evaluate individual team members' performance.
- Participate on POCs to evaluate new technologies/tools that can be adopted by our teams following industry agile quality principles.
Requirements
- Minimum of 5 years' experience in quality assurance with a track record of implementing effective quality strategies for online gaming digital products.
- Minimum of 5 years' experience managing functions, teams, or departments required.
- Demonstrated experience with development, assessment, or review of quality assurance policies, procedures, processes, and internal controls is required.
- Deep understanding of how to apply agile quality assurance principles to an agile product development.
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