French Customer Care and Sales Representative
hace 1 semana
Job Summary:
Teleperformance Spain, a leading provider of customer experience management and contact center services, is seeking a highly skilled professional to join our team as a French Customer Care and Sales Specialist. As an ambassador of our brand, you will be responsible for providing an exceptional customer experience and driving sales success.
Key Responsibilities:
- Conduct competent advice and sales discussions with pre-qualified customer leads to achieve sales targets.
- Develop and maintain a deep understanding of our products and services to provide accurate and relevant information to customers.
- Collaborate with the marketing team to receive and process customer leads.
- Utilize strong communication and problem-solving skills to build trust and rapport with customers.
- Meet or exceed sales targets and contribute to the growth of the business.
Requirements:
- Previous experience in sales, customer service, and a multi-channel environment.
- Excellent communication skills (both voice and written) in French (C2 level).
- High level of self-motivation and a customer-centric approach.
- Ability to work in a dynamic and fast-paced environment.
- Strong attention to detail and sales affinity.
What We Offer:
- Competitive salary: €19,743 gross/year + up to €1,800 gross/year target bonuses.
- Temporary contract with 38.5 hours per week.
- Shifts between 9:00h and 18:00h.
- Dynamic business casual environment with a highly motivated team.
- Excellent work environment and opportunities for personal development.
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