French Customer Care and Sales Representative

hace 1 semana


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

Job Summary:

Teleperformance Spain, a leading provider of customer experience management and contact center services, is seeking a highly skilled professional to join our team as a French Customer Care and Sales Specialist. As an ambassador of our brand, you will be responsible for providing an exceptional customer experience and driving sales success.

Key Responsibilities:

  • Conduct competent advice and sales discussions with pre-qualified customer leads to achieve sales targets.
  • Develop and maintain a deep understanding of our products and services to provide accurate and relevant information to customers.
  • Collaborate with the marketing team to receive and process customer leads.
  • Utilize strong communication and problem-solving skills to build trust and rapport with customers.
  • Meet or exceed sales targets and contribute to the growth of the business.

Requirements:

  • Previous experience in sales, customer service, and a multi-channel environment.
  • Excellent communication skills (both voice and written) in French (C2 level).
  • High level of self-motivation and a customer-centric approach.
  • Ability to work in a dynamic and fast-paced environment.
  • Strong attention to detail and sales affinity.

What We Offer:

  • Competitive salary: €19,743 gross/year + up to €1,800 gross/year target bonuses.
  • Temporary contract with 38.5 hours per week.
  • Shifts between 9:00h and 18:00h.
  • Dynamic business casual environment with a highly motivated team.
  • Excellent work environment and opportunities for personal development.


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