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Dutch Language Sales and Customer Service Representative
hace 2 meses
We are seeking a highly skilled Customer Care and Sales Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our sales team, you will be responsible for providing exceptional customer experiences and driving sales growth.
Key Responsibilities- Provide expert advice and sales discussions with pre-qualified customer leads
- Receive and manage customer leads from our marketing team
- Ensure seamless pre-sales processes and deliver a positive experience to our customers
- Handle sales processes and focus on delivering a exceptional customer experience
- Native-level fluency in Dutch and proficiency in English (B2)
- Experience in presales, sales, and customer service in a multi-channel environment
- Strong computer handling skills and attention to detail
- Excellent problem-solving skills and sales affinity
- Strong communication and negotiation skills, with a service-oriented, professional, and thorough approach
- Work in modern offices in Barcelona with sea views
- Development opportunities within the company
- Spanish lessons
- Bi-weekly, monthly, or quarterly contests with prizes
- Free group activities such as running, beach volleyball, roller skating, and more
- Wellness and resilience program for mental and physical health
- Performance bonuses
- Good work-life balance with rotating shifts
