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Customer Care and Sales Ambassador

hace 2 meses


Barcelona, Barcelona, España Geospatial And Cloud Analytics Inc A tiempo completo
About the Job

We are seeking a highly skilled Customer Care and Sales Specialist to join our team at Geospatial And Cloud Analytics Inc. as a Dutch Language Sales and Customer Service Representative.

Key Responsibilities
  • Provide exceptional customer experience by offering support until the sale is finalized.
  • Conduct competent advice and sales discussions with pre-qualified customer leads.
  • Ensure pre-sales processes run smoothly and give a positive experience to the future client.
  • Handle sales processes and focus on giving the client a positive experience.
Requirements
  • Native-level fluency in Dutch and fluency in English (B2).
  • Experience in presales, sales, and customer service in a multi-channel environment.
  • Good understanding and level of computer handling skills.
  • Excellent problem-solving skills with attention to detail and focus on sales affinity.
  • Strong communication and negotiation skills, and a service-oriented, professional, and thorough approach.
What We Offer
  • Work from modern offices in Barcelona with sea views.
  • Development opportunities within the company.
  • Spanish lessons.
  • Bi-weekly, monthly, or quarterly contests with prizes.
  • Free group activities such as running, beach volleyball, roller skating, and more.
  • Wellness and resilience program for mental and physical health.
  • Performance bonuses.
  • Good work-life balance with rotating shifts between 09.00-18.00.