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Guest Service Ambassador
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Job Overview:
We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Reconocida empresa. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.
Key Responsibilities:
- Process guest arrivals and departures in a timely and efficient manner
- Respond to guest inquiries and resolve any issues in a professional and courteous manner
- Provide accurate and up-to-date information on hotel services and amenities
- Manage guest requests and preferences to ensure a personalized experience
- Collaborate with other departments to ensure seamless guest service
Requirements:
- High school diploma or equivalent required
- Previous experience in a front desk or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic computer skills and knowledge of hotel software
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About Us:
Reconocida empresa is a leading hospitality company that is committed to delivering exceptional guest experiences. We are a team of passionate and dedicated professionals who are driven by a shared vision of excellence.
