Quality Customer Specialist

hace 2 semanas


Zaragoza, Zaragoza, España HITACHI ENERGY SPAIN, S.A.U. A tiempo completo

Job Description:

At Hitachi Energy Spain, S.A.U., we are seeking a highly skilled Quality Customer Specialist to join our team. As a Quality Customer Specialist, you will play a crucial role in deploying and supporting a Quality Culture within our organization.

Your Responsibilities:

  • Manage customer complaints and feedback in a timely and effective manner.
  • Ensure proper documentation and communication with local management and stakeholders.
  • Conduct regular internal supervision and audits to verify the implementation of relevant improvement measures.
  • Collaborate with cross-functional teams to address customer concerns and improve quality processes.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

Your Background:

  • Bachelor's degree in Engineering or a related field.
  • At least 3 years of experience in a similar role.
  • Excellent written and verbal communication skills in English.
  • Strong knowledge of MS Office and ERP systems.
  • Ability to work in a team-oriented environment and adapt to changing priorities.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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