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IT Support Specialist

hace 2 meses


Barcelona, Barcelona, España Einzelnet Systems S.R.L. A tiempo completo
About Exoticca

Exoticca is a dynamic and multicultural company that specializes in creating and distributing unique travel experiences. Our mission is to provide our clients with unforgettable adventures at unbeatable prices. We are a highly ambitious and well-funded start-up, backed by top national and international investors.

Job Description

We are seeking a talented IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing high-quality on-site and remote support to our employees. You will work closely with our team to manage equipment stock, prepare computers, and provide access to our platforms. You will also be responsible for supporting and checking meeting rooms and events.

Key Responsibilities
  • Provide in-situ and remote support to employees
  • Manage equipment stock and prepare computers
  • Provide access to our platforms and remove access when necessary
  • Support and check meeting rooms and events
  • Learn about security and good practices
  • Create documentation to help users and the team
Requirements
  • At least 1 year of experience in IT support
  • Basic knowledge of networking
  • Experience with Windows 10 and the Office suite
  • Knowledge of macOS and Linux support
  • Fluent English level
Benefits
  • Competitive compensation package
  • Flexible compensation management
  • Hybrid work model
  • Permanent contract from the start
  • Travel packages at reduced prices
  • Referral bonus
  • Unlimited coffee and team lunches